Jillian Kusch Email & Phone Number

Irvine, Ca, Us

Boston, Ma, Us

In my role as an Automations & Integrations Specialist, I work cross-functionally with internal stakeholders to engineer internal tools that automate timestaking operational processes.Tech stack: - Python (pandas, numpy, requests, Selenium, Snowflake API, Postman, Google Drive API) - SQL/Databases (mySQL, SQL Server, Snowflake, SSMS) - DevOps (Microsoft Azure, Azure Pipelines)

Burlingame, California, Us

In my role as an Operations Associate, I worked on the ground floor of operations at a startup focused on 401(k) administration for small- to medium-sized businesses.In my tenure at Guideline, I managed several "continuous improvement" projects and oversaw the creation of a suite of internal Google Sheets tools that reduced the manual component of my team's core operational processes by 90%+.The main skills I worked to develop in this role include: * Stakeholder communication and project management -- ensuring that the tools I built met business requirements and handled edge cases.* Programming and systems-centric software engineering -- zooming out and looking at my projects from a scalability perspective, and brainstorming ways to write clean code that could be repurposed for future projects with minimal refactoring required.* Technical writing and communication -- documenting requirements, assumptions, instructions, and edge cases for the tools I made and creating tailored training materials to ramp users up.

Eagle Point, Or, Us

In my role as a Business Administration Intern at Pvotal Technologies, I worked remotely in a full-time capacity to support operations initiatives in a fast-paced startup environment.Through my work at Pvotal Technologies, I developed a host of skills to support business operations, including:* Public speaking and communications delivered to an executive audience -- I created and presented in-depth competitive analysis research on a weekly basis, providing an engaging perspective on the competitive landscape to an executive level audience including the CEO, COO, and CTO.* Large-scale data analysis -- when assigned a manual data entry task with an estimated timeline of 5-6 months, I proactively used my knowledge of Python to automate the process.As an additional initiative, I developed an algorithm to automatically pull social media follower and engagement metrics for a variety of competitor businesses, creating automated reports for executive review.* Technical writing and UX copywriting -- under guidance of the Senior Technical Writer, I helped write and edit technical manuals and polish conversational copy that appeared in-app.

Irvine, Ca, Us

In my role at UCI Esports, I kept my ear to the ground of the collegiate esports industry, writing SEO web content for the UCI Esports' blog and partnering with the Marketing department to promote the articles I wrote across social media.As a Journalism intern, I was directly involved in brainstorming and sourcing content, and conducted interviews on a regular basis to gain a first-hand perspective into stories within the esports industry in Irvine and Orange County.* Portfolio: https://esports.uci.edu/author/jkusch/