Brian D. Email & Phone Number

Boston, MA, US

New York, US

New York, US

Establishing a decision science product framework, roadmap, and experimentation approach for underwriting, pricing, claims, and recovery.

Chicago, Illinois, US

• Identified and sized systemic product opportunities that span multiple teams
• Developed driver supply forecasting and planning north star and roadmap with opportunity sizing
• Modeled online and offline decision-making in support of knowledge automation in pricing
• Designed cross-system data-flows and requirements to introduce dynamic item pricing into menu, carting, checkout, transactional accounting, and financial reporting experiences

New York, NY, US

Building a scalable supply chain for luxury fashion e-commerce.

Chicago, Illinois, US

• Led product for timing & estimation predictive modeling and last-mile dispatch optimization
• Increased on-time delivery by over 15% and pickup performance for quick-service orders by 33%
• Aligned decision engineering & data science roadmaps with product strategy

Chicago, Illinois, US

• Developed restaurant integration product strategy from the ground up, enabling over 10x growth in enterprise restaurant footprint
• Launched API program with several srategic partners onboard in first year

Chicago, Illinois, US

• Cross-functional team lead and technical product manager
• Removed legacy single points of failure to support scalable growth
• Reduced data quality errors through internal tooling improvements

Chicago, Illinois, US

• Lead project manager and product owner for boutique digital agency for the startup community
• Established scrum product delivery process for the company
• Introduced story mapping sessions as a means to scope client projects

Chicago, IL, US

• Managed $28MM business incubation project to connect out-of-school, out-of-work young adults to employers with unmet hiring needs
• Coordinated market research efforts for the project

• Worked with clients to define learning objectives and design solutions to achieve desired outcomes
• Cross-functional team lead for project delivery
• Designed go-to-market financial literacy game for ed-tech startup
• Streamlined crew training for leading quick service restaurant chain

• Led and directed content development portion of web-based game and training projects
• Managed relationships with client subject matter experts
• Designed custom HTML/Flash/XML-based activities

Washington, D.C., US

• Managed phase one implementation of new learning management system
• Coordinated cross-organizational team for integration with HR information system
• Designed, developed, and facilitated training on site administration

Washington, DC, US

• Coordinated visiting scholars program, including marketing, reviewing applications, and reporting to board
• Analyzed and presented data evaluating program and fundraising performance

Washington, DC, US

• Analyzed and summarized education sector analyses and project evaluations
• Assessed quantitative and qualitative performance measures
• Researched and designed presentation for Iraqi Kurdish Regional Statistical Office
• Designed and facilitated three-week training program on community-driven policy reform

Washington, District Of Columbia, US

• Taught English as a Foreign Language and cross-cultural skills to Bulgarian high school students
• Coordinated the implementation of critical thinking skills curriculum across the grade levels
• Led curriculum development portion of leadership camp project for Bulgarian youth

M.A., International Training And Education

B.A., Spanish

Systems Thinking