Establishing a decision science product framework, roadmap, and experimentation approach for underwriting, pricing, claims, and recovery.

• Identified and sized systemic product opportunities that span multiple teams• Developed driver supply forecasting and planning north star and roadmap with opportunity sizing• Modeled online and offline decision-making in support of knowledge automation in pricing• Designed cross-system data-flows and requirements to introduce dynamic item pricing into menu, carting, checkout, transactional accounting, and financial reporting experiences

Building a scalable supply chain for luxury fashion e-commerce.

• Led product for timing & estimation predictive modeling and last-mile dispatch optimization • Increased on-time delivery by over 15% and pickup performance for quick-service orders by 33%• Aligned decision engineering & data science roadmaps with product strategy

• Developed restaurant integration product strategy from the ground up, enabling over 10x growth in enterprise restaurant footprint• Launched API program with several srategic partners onboard in first year

• Cross-functional team lead and technical product manager• Removed legacy single points of failure to support scalable growth• Reduced data quality errors through internal tooling improvements

• Lead project manager and product owner for boutique digital agency for the startup community• Established scrum product delivery process for the company• Introduced story mapping sessions as a means to scope client projects

• Managed $28MM business incubation project to connect out-of-school, out-of-work young adults to employers with unmet hiring needs• Coordinated market research efforts for the project

• Worked with clients to define learning objectives and design solutions to achieve desired outcomes• Cross-functional team lead for project delivery• Designed go-to-market financial literacy game for ed-tech startup• Streamlined crew training for leading quick service restaurant chain

• Led and directed content development portion of web-based game and training projects• Managed relationships with client subject matter experts• Designed custom HTML/Flash/XML-based activities

• Managed phase one implementation of new learning management system• Coordinated cross-organizational team for integration with HR information system• Designed, developed, and facilitated training on site administration

• Coordinated visiting scholars program, including marketing, reviewing applications, and reporting to board• Analyzed and presented data evaluating program and fundraising performance

• Analyzed and summarized education sector analyses and project evaluations• Assessed quantitative and qualitative performance measures• Researched and designed presentation for Iraqi Kurdish Regional Statistical Office• Designed and facilitated three-week training program on community-driven policy reform

• Taught English as a Foreign Language and cross-cultural skills to Bulgarian high school students• Coordinated the implementation of critical thinking skills curriculum across the grade levels• Led curriculum development portion of leadership camp project for Bulgarian youth