Dana Donovan
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Dana Donovan Email & Phone Number

Onboarding Specialist & Licensed Independent Clinical Social Worker at ezCater
Location: United States 6 work roles 2 schools
1 work email found @bwh.harvard.edu LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email d****@bwh.harvard.edu
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Current company
Role
Onboarding Specialist & Licensed Independent Clinical Social Worker
Location
United States
Company size

Who is Dana Donovan? Overview

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Quick answer

Dana Donovan is listed as Onboarding Specialist & Licensed Independent Clinical Social Worker at ezCater, a with 459 employees, based in United States. AeroLeads shows a work email signal at bwh.harvard.edu and a matched LinkedIn profile for Dana Donovan.

Dana Donovan previously worked as Implementation Specialist at Ezcater and Licensed Clinical Social Worker at Davita Kidney Care. Dana Donovan holds Master Of Social Work (Msw), Social Work from Boston College.

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Email format at ezCater

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*@bwh.harvard.edu
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Profile bio

About Dana Donovan

Dana Donovan is a Onboarding Specialist & Licensed Independent Clinical Social Worker at ezCater. They possess expertise in research, case management, customer service, microsoft office, crisis intervention and 1 more skills.

Listed skills include Research, Case Management, Customer Service, Microsoft Office, and 2 others.

Current workplace

Dana Donovan's current company

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ezCater
Ezcater
Onboarding Specialist & Licensed Independent Clinical Social Worker
boston, massachusetts, united states
Website
Employees
459
AeroLeads page
6 roles · 9 years

Dana Donovan work experience

A career timeline built from the work history available for this profile.

Implementation Specialist

Current

Boston, Massachusetts, United States

Jun 2022 - Present

Licensed Clinical Social Worker

Brookline, Massachusetts, United States

Clinical• Provide support to 140 dialysis patients. • Complete biopsychosocial assessments with new dialysis patients, develop plan of care, administer standardized screens for depression (PHQ-9), quality of life (KDQOL), and distress (Distress Thermometer). • Provide education on treatment modalities (in-center hemodialysis, home hemodialysis, peritoneal dialysis, and comfort care), transplant, and depression. Work with interdisciplinary team to provide patient education around fluid intake, renal diet restrictions, and kidney disease. • Provide brief, solution-focused therapy to patients, as needed. Refer patients to outpatient mental health supports, if appropriate. • Facilitate Plans of Care meeting with patients and interdisciplinary team. Advocate for patients to ensure patient’s needs are addressed. Review Plan of Care with patient to increase adherence and treatment outcomes. Identify and work to resolve potential barriers such as lack of insurance, transportation, and education.Administrative • Complete site standard documentation and ensure in regulation with Centers for Medicare & Medicaid Services.• Complete referrals to transplant centers; maintain regular contact with transplant centers regarding patient status. If a barrier is identified, work with patient and transplant center to address. • Work with patient on financial barriers including insurance and prescription coverage, American Kidney Fund applications, and National Kidney Fund grants.

Mar 2021 - Jun 2022

Patient Service Coordinator; Trauma And Burn Program

Greater Boston Area

• Participate in daily rounds with medical team to identify patients with complex needs. Critically assess patient’s hospital course to ensure appropriate services are on-boarded. Refer patients to social work, addiction psychiatry, violence intervention programs, and patient financial services, as needed. Advocate for patients during rounds to ensure patient’s needs are addressed. • Collaborate with multidisciplinary team (medical, physical therapy, care coordination, social work) to develop discharge plan from acute level of care. Review with patient to increase adherence and treatment outcomes. Identify and work to resolve potential barriers such as lack of insurance, transportation, and education.• Complete 48-hour post-discharge follow up calls to assess transition to sub-acute or outpatient level of care. Triage concerns to appropriate team members. Complete patient needs assessment and make appropriate referrals. Follow patients along care continuum to ensure access to healthcare and improve patient outcomes. • Facilitate weekly support group for visitors of currently admitted patients to increase mutual support, empowerment, and access to resources. • Serve as patient/family relations consultant for the Division by working collaboratively with the patient/family and care team. • Oversee Peer Visitor Program by completing six-month post-discharge outreach to survivors to offer support and enrollment in Peer Visitor Program; on-boarding and training peer visitors; managing and providing support to peer visitors; overseeing visits; addressing acute concerns; and completing program evaluation to determine efficacy of program. • Administer screens for Post-Traumatic Stress Disorder using PC-PTSD-5 tool. Provide psychoeducation around trauma-responses and make appropriate referrals to treatment. Provide crisis management to patient’s in acute psychological distress. Collect data on mental health outcomes to inform future interventions.

2018 - Feb 2021

Clinical Case Manager

• Provide case management to clients by conducting psychosocial and strengths and needs assessments at admission, developing individualized treatment goals, facilitating systems meetings to coordinate treatment, critically assessing needs of the client and family to make appropriate referrals for care, and discharge planning including making recommendations for future treatment. • Facilitate weekly family therapy by utilizing short-term solution-focused interventions to stabilize the family and develop skills to be successful post-discharge including behavior modification and safety planning. • Update client’s treatment plans weekly to critically evaluate treatment progress. • Complete live utilization reviews with insurance companies in a timely manner. • Case presentations in clinical rounds with multidisciplinary team (psychiatrist, nursing, interns, and direct care staff). • Advocate for families by working with state and community-based agencies including but not limited to Department of Mental Health, Department of Children and Families, and Department of Developmental Services.• Provide weekly supervision to staff members and bachelor’s level intern. • Provide on call coverage once a month through crisis management interventions for children and families. • Selected by Program Manager to facilitate monthly meetings with regional managers of MBHP, DCF, and DMH. • Developed resource guides for new hires, parents, and patients. • Improved parent satisfaction by developing and facilitating weekly parent support group. • Improved sensory integration for patients by renovating spaces and providing trainings to direct care staff.

May 2015 - Sep 2017

Social Work Intern

John F Kennedy Center

Charlestown, Massachusetts

Aug 2013 - May 2014
Team & coworkers

Colleagues at ezCater

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2 education records

Dana Donovan education

Master Of Social Work (Msw), Social Work

Boston College
FAQ

Frequently asked questions about Dana Donovan

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What company does Dana Donovan work for?

Dana Donovan works for ezCater.

What is Dana Donovan's role at ezCater?

Dana Donovan is listed as Onboarding Specialist & Licensed Independent Clinical Social Worker at ezCater.

What is Dana Donovan's email address?

AeroLeads has found 1 work email signal at @bwh.harvard.edu for Dana Donovan at ezCater.

Where is Dana Donovan based?

Dana Donovan is based in United States while working with ezCater.

What companies has Dana Donovan worked for?

Dana Donovan has worked for Ezcater, Davita Kidney Care, Brigham And Women'S Hospital, Franciscan Hospital For Children, and John F Kennedy Center.

Who are Dana Donovan's colleagues at ezCater?

Dana Donovan's colleagues at ezCater include Kyle E. Gaffney, Jacob Oles, Scott Burns, Jordan Garrison, and Bart Antista.

How can I contact Dana Donovan?

You can use AeroLeads to view verified contact signals for Dana Donovan at ezCater, including work email, phone, and LinkedIn data when available.

What schools did Dana Donovan attend?

Dana Donovan holds Master Of Social Work (Msw), Social Work from Boston College.

What skills is Dana Donovan known for?

Dana Donovan is listed with skills including Research, Case Management, Customer Service, Microsoft Office, Crisis Intervention, and Nonprofit Organizations.

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