Jd Norris Email & Phone Number

Los Angeles, CA, US

• Took a well-deserved career pause to embark on a personal adventure of self-discovery, cultural immersion, and a little life enrichment.
• I traded in my power Chuck Taylor's for a renewed passport and a thirst for adventure, traversing 8 countries and counting.
• Gain deeper insights, enrolled in a data analytics certificate, continued learning of my core strengths, and a better understanding of my vulnerabilities (thanks Brock Eide, Adam Grant, Arthur C. Brooks, Kevin Carroll.
• Planted a garden, killed a garden and became a community organizer petitioning for sidewalk repair, permit parking and speed bumps.
• Cultivated my design love and creative problem-solving by taking on residential interior design projects, honing skills transferable to workplace strategy and real estate roles. This interim journey has been a.

Glendale, CA, US

• Leadership and Development
• Led a 10+ member global facilities team across 7 locations, driving operational excellence and fostering employee development.Workplace Strategy and Execution
• Collaborated with C-suite executives to manage all workplace operations for a 350,000 sq. ft. portfolio, overseeing budgeting, design, planning, events, and MAC (moves, adds, and changes) procedures.Budgeting and.
• Consolidated 12+ vendors across catering, kitchen, shipping, and printing services, resulting in a 10% cost reduction and streamlining billing administration for an $8M+ annual budget.Compliance and Business Continuity
• Developed and implemented SOPs (standard operating procedures), ensuring OSHA/SOC compliance, pandemic preparedness, and hybrid work models, safeguarding business continuity and employee well-being.Process Improvement
• Optimized workplace operations by implementing management software and self-service solutions, automating 40+ monthly hours of manual processes and streamlining onboarding and access requests.

Durham, North Carolina, US

• Operational Strategy
• Defined and implemented cost-saving operational strategies, including consolidating preferred service providers, adopting batch shipping software, optimizing office space utilization, and integrating security access.
• Spearheaded a $35M Class A headquarters buildout (65,000 sq. ft.), managing architects, designers, project managers, suppliers, and contractors to ensure timely and on-budget delivery.Multi-Site Operations & Compliance
• Oversaw daily operations across 5 domestic sites, proactively addressing compliance issues, authoring emergency action plans with employee training, and implementing access control schedules to enhance site.
• Restructured workplace strategy to optimize collaboration and cost efficiency, consolidating 20,000 sq. ft. of portfolio space and expanding the service budget by $1.5M within two quarters.Asset Management
• Managed a $4.6M ARR real estate portfolio, overseeing landlord/tenant/vendor relationships, building systems, and maintenance for optimal asset performance.

World, OO

• Clique Media Group
• Planned and executed 4 high-profile events for Clique Media Group, generating 3.2M Instagram impressions and securing partnerships with major brands like Target, Old Navy, Victoria's Secret, and Reformation.Museum of.
• Served as Associate Producer for 'The Museum of Failure' exhibition, securing a venue, managing finances, and driving a successful launch with over 12,000 tickets sold within the first week.

• Acquisition Integration
• Spearheaded the seamless post-acquisition integration of an 80,000 sq. ft. portfolio, successfully harmonizing workplace standards for services, furniture, and technology, promoting employee reassurance, and ensuring a.
• Led a workplace services team across 12 global locations, promoting operational excellence and a culture of hospitality.ServiceNow Implementation
• Implemented ServiceNow ticketing system, slashing resolution times by 30% and reducing handoffs by 50% within the first month, while establishing comprehensive SLAs and KPIs.Portfolio Management & Transactions
• Managed a 150,000 sq. ft. global portfolio with 15 flex spaces, expertly handling site selection, negotiations, renewals, and due diligence for successful real estate transactions.Cross-Functional Collaboration
• Collaborated effectively with consultants, contractors, designers, lawyers, and brokers to drive property transactions and buildouts to successful completion.

Burbank, California, US

• Real Estate Strategy & Expansion
• Led real estate strategy, negotiating strategic leases for a 60,000+ sq. ft. office and call center, enabling a 400% company expansion (supporting growth from 10 to 150 corporate employees and 200 support.
• Oversaw comprehensive facilities management, including design, construction, maintenance (MEP/HVAC), security, supplies, catering, and parking.Vendor Management & Data Integration
• Managed a $10M vendor budget, spearheading contracts, pilots, and data supplier integrations, doubling the company's data capacity for AI underwriting.

• Market Analysis & Strategy
• Conducted comprehensive market and SWOT analysis for a boutique hotel catering to wine tourism, devising a redevelopment plan (including complete gut renovation of existing rooms and 8 new units) that accelerated.
• Authored a detailed business plan for a boutique hotel redevelopment project in Santa Barbara, encompassing a complete renovation and expansion. This plan successfully advanced the project to the financial feasibility.

Los Angeles, CA, US

Project Execution & EfficiencyOversaw the bidding/RFP process and execution of high-end residential construction projects, expediting closeouts by 25% through the implementation of a streamlined inspection checklist.Quality Control & CommunicationMaintained rigorous quality standards for high-end residential properties, ensuring on-time project delivery.

• Real Estate Transactions & Portfolio Management
• Executed the complete real estate transaction lifecycle across multifamily and commercial properties, including marketing, escrow, due diligence, and inspections, successfully closing 20+ deals totaling $105M while.
• Led a 15-person operations team, overseeing maintenance, tenant relations, and renovations for a 370+ unit multifamily and commercial portfolio, driving a significant 15% reduction in vacancy rates.

Redmond, Oregon, US

• Research & Analysis
• Conducted land-use research and data analysis for the City of Redmond, developing a comprehensive profile to inform long-term growth planning and affordable housing initiatives.Code Compliance & Editing
• Ensured regulatory compliance by reviewing and updating 350 pages of city code, promoting clear and accurate governance.Administrative Support & Communication
• Facilitated efficient departmental operations by organizing weekly meetings, preparing materials, documenting updates, and creating progress presentations for senior stakeholders.