Darrell Dunn Email & Phone Number

Bradenton, Fl, Us

San Francisco, California, Us

I am thrilled to announce that I'm joining Riverbed! I look forward to contributing to their focus on the Digital Experience for customers. Riverbed is a Gartner leader in the Digital Experience space and provides full fidelity observability for your customer journeys! For those of you still looking for a position please contact me directly, I'd be happy to assist you in your search!

San Jose, California, Us

Planned, developed and executed customer engagements using AWS (EKS, EC2, Fargate, Route 53, CloudFormation, EKSCTL, terraform, sumo logic, cloudwatch, FIS, S3, Security Groups, IAM)Pervasive languages (Python, Go, Terraform, Node)Created customer installations and worked through support tickets with EC2 containers, docker, CRI-O, containerd, bottlerocket and protected container (GKE, Kubernetes Secured Contexts)Worked with Continuous Integration/Continuous Deliver Solutions (Harness, Jenkins, GitHub Actions, ArgoCD, Terraform)Interfaced with product engineering on feature requests for product improvement and defect remediation. (Jira, Atlassian, Confluence)

San Francisco, California, Us

Specializing in spearheading best practices and solutions for CI/CD processes. My passion lies in designing systems, tools, and processes that not only amplify services innovation but also drive optimum satisfaction for Harness customers.Crafted solution templates, tools, and processes ensuring their seamless utility across multiple customer engagements.Engaged closely with both internal teams and customers' technical teams to decipher and enhance CI/CD tools and processes, paving the way for the best Harness setup integration.Championed the documentation and implementation of diverse processes and solutions, boosting the onboarding success rate and advancing the technical knowledge base.Played a pivotal role in liaising with Pre-sales and Post-sales teams, ensuring unparalleled customer satisfaction with the Harness solutions.Skillfully managed multiple projects simultaneously, aligning them with the executive goals and business objectives of our clientele.DevOps Tools: Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, and more.Cloud Solutions: Expertise in major cloud providers including Azure, AWS, and GCP.Infrastructure-as-Code: Hands-on mastery with Terraform.Configuration Management: Experience with Ansible, Chef, and Puppet.Containers: Proficient in deploying applications on Kubernetes using Helm and Kustomize.Analytical & Communicative: Detail-focused with top-tier written and verbal communication.

Redwood City, Ca, Us

Provide continual onboarding assistance and architectural design, implementation guidance. Create/Deliver content and workshops to educate and certify customer team members.Empower customers by creating and monitoring a customer success plan. Demonstrate and discuss roadmap items and represent the customer’s needs to product management. Provide aid with engaging support, professional services, cloud engineering and product development team. Work closely with the sales team on renewals/expansion into SIEM, Observability and Log Management ingest. Developed points of integration as needed in Python, Terraform and Javascript.

Palo Alto, California, Us

Spearheaded technical programs and pipeline generation in collaboration with Account Executives.Engaged in hands-on demonstrations, Proof of Concepts, and directed day-to-day account-level tasks.Evangelized and positioned Rubrik’s array of tools, spanning Data Resilience to Observability and Remediation, for a diverse clientele across Pennsylvania.Delivered technical insights and business guidance to the regional sales team, ensuring alignment with market needs and emerging trends.Led technical sales calls, making presentations to both technical staff and senior management.Established and fostered relationships with internal teams, partners, and clients to support overarching sales objectives.Skills:Technical Leadership: Proficient in integrated technology solution design and development.Cloud Data Management: Comprehensive knowledge in backup, disaster recovery, and data analytics.Strategic Selling: Expertise in qualifying sales opportunities based on technical requirements, competition, and funding.Business Acumen: Proven experience in addressing CxO-level concerns with technology-driven solutions.

San Francisco, Ca, Us

Teamed with account executives to qualify and discover customer pain points. Tailored custom value driven demonstrations of AppDynamics. Created detailed implementation plans for implementation. Delivered value/data driven POV/POC’s by instrumenting customer applications on-prem and in the cloud: Java, .net, Python, PHP and Node. Closed multiple large enterprise/commercial deals. Organized and presented AppDynamics demonstrations at Gartner. Built technical champions to drive loyalty and expand deals. Became an SME in DevOps principles and presentation for customers. Presented at MeetUps and other marketing events in Nashville.

San Jose, California, Us

Worked with account executives to qualify and discover customer pain points. Tailored custom value driven demonstrations of CA products: LISA/Service Virtualization and Test Data Management. Created detailed implementation plans for customer success. Delivered value/data driven POV/POC’s by developing mock API interfaces that mirrored customer requirements. Closed successful deals with Enterprise customers and expanded CA footprint.

Houston, Texas, Us

Worked with customers to deploy, manage and audit the best practice use of BMC application deployment products. Defined technical specifications for custom developments and workflows. Discuss the “art of the possible” with BMC workflow software and execute to achieve maximum value for the most relevant task flows. Designed and developed complex application deployments that encompassed BRPD, BRPM, BladeLogic, ServiceNow, Atrium and ticket resolution. Developed API, REST, SOAP calls to facilitate workflow events between products. Provided support for BMC Middleware automation tools that deployed, upgraded and cloned JBOSS, IBM Websphere, Oracle Web Logic.

Worldwide, Oo

Managed Quality Assurance teams/on site and hybrid for internal development projects.Assisted with Development of Deloitte.netExecuted security assessments for onboarding.net applications.SAP Quality Assurance and Upgrade management. Oracle environment Cloning. Heisman Trophy Application.