Jim Dator Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Greater New York City Area

October 2015-Present Intercruise Shore & Port Services, New York, New Yorkwww.intercruises.comGuest Services Agent; Concierge, Customer Service/Hospitality –Intercruises is an experienced global business offering turnaround, shore excursion, port agency and hotel services to the ocean and river cruise industry. As a cruise specialist working in teams we handle all vessel, guest and crew needs, before, during and after a ship’s time in port. Debark and Embarking services and support for major cruise lines; Norwegian, Carnival, Crystal, Disney, Oceana, Cunard, Holland America, Royal Caribbean, Viking, SilverSea, Queen Mary, Queen Elizabeth • Guest check-in, verifying documents; passports, visa’s other documentation• Provide guests with relevant ship information and procedures• Proficient with cruise ship onboarding procedures and CRM software; Fidelio• Baggage and transportation assistance; airport and hotel• Assist guests as required including handicapped and physically challenged• Handle passengers question, concerns and issues• Handle VIP’s, VIP lounge assistance, high priority service and experience• Set up on-board accounts; cash or credit card• Provide a welcoming, positive experience• Adhere to safety procedures

Greater New York City Area

Providing IT, business and professional development training solutions and related services to corporate clients in New York City metropolitan area.- “empowering people to succeed through education." from one person to an enterprise.Products include certified/authorized Microsoft Products (apps and technical), CompTIA, Citrix, VMWare, Cisco, IBM, Adobe along with an extensive curriculum of professional, business development, project management (PMP), Security, ITIL and Six SigmaExpert Training for all Learning Styles and needs; Traditional instructor-led training, Live synchronous instructor-led via the internet, private group on-site and on line anytime library of courses.

Woodcliff Lakes, New Jersey

www.itstaffinc.comCorporate Sales-Business Development/Technical RecruiterResponsible for; • Sourcing, screening and qualifying exceptional candidates according to specifications provided by the business. • Providing a superior candidate experience throughout the hiring process, leveraging the latest recruitment technology as well as the highly respected brand at every opportunity.• Managing the entire recruiting life-cycle, actively participating in all staffing related activities and cross functional projects • Heavy involvement recruiting for junior-to-senior level critical IT roles Leverage diverse "toolbox" of creative and traditional sourcing techniques, efficiently screening candidate resumes against required skill sets • Nurturing relationships with prospective talent to effectively market and sell opportunities.• Collaborating with hiring managers, business partners and compensation to anticipate and meet evolving hiring needs• Coordinating and scheduling pre-employment assessments and skill testing. • Utilizing behavioral interviewing techniques to evaluate candidate’s preferences.• Negotiating offers and prepare offer letters • Organizing and conducting candidate searches in the applicant tracking system to assure compliance

New York, New York

Sales and Business Development in Information Technology Learning Solutions2006-2013 Berkeley Training, division of The Judge Group, New York, New York2011- 2013 Vice President, Sales and Business Development2006-2011 National Account Manager• Coordinated consultation with clients and contract instructors to develop winning strategies; designed training programs to meet customer’s requirements • Consistently in top percentile of sales; Awarded President Club status in 2011 and 2012 generating nearly $1M annually• Sourced, delivered and managed on-site and virtual instructor-led training programs for companies such as; Yale New Haven Health System, Pershing, TMG Health, Computer Sciences Corporation, New York Life, Wellpoint, Liberty Mutual, Duetsche Bank, Sanofi-Aventis • Sourced, recruited and managed contract personnel to support training related projects such as; o Groupwise to Outlook conversion for a major New England Hospital involving one project manager and fifteen (15) contractors for five months to migrate approximately 8,000+ mailboxes. This involved the development of training and reference materials, instructor-led training, coaching, one on one “C" level support and help desk support. o Provided EMR Cerner support contractor for major Connecticut Hospital for two years; in addition, provided Eclipsys trainers,help desk support and EPIC help desk supporto Provided four (4) month Documentum based proprietary software support for a major pharmaceutical company. This involved a team of four (4) contractors responsible for creating and writing a user guide and administrative guide with reference material, instructor-led training materials and custom eLearning modules. The team also delivered instructor-led training courses as required

New York, New York

1994-2006 Parity Americas, formerly TelTech, New York, New York2004-2006 Vice President of Training2000-2004 Senior Sales Representative/Team Leader1994-2000 Senior Sales Representative• Promoted to VP of Training Group July 2004. Fiscal Year 2004 came within 3% of budget and profit. Personally responsible for 80% of gross revenue of the department and exceeded personal quota. Oversee all aspects of training group; Budgets, P&L, products, and services; in addition to expanding existing business and continuing the development of new opportunities.• Develop new business relationships to sell IT Technical instructor-led technical training, custom course development and elearning custom content development services to global/national Fortune 1000 Companies and government agencies • Oversee trade show, local training consortiums, and training professional organization participation• Consistently met and exceed sales quotas. Personally responsible for $1 million or more of revenue for Parity Americas Training Group in fiscal 2002, 2003 and 2004. Multiple awards and recognition including Parity’s “2000 Training Sales Award” recognizing outstanding sales efforts and achievement of sales goals.• Team Leader -Responsible for Interviewing, selecting and training a team of new telemarketing representatives. Received financial incentives based on their success

Aa, Psychology, Music

Psychology