I write the odd review, preview and post for Hey Poor Player.

I manage a content marketing strategy, designed to raise brand awareness and search engine visibility for Medius, a spend management provider.- Devise and create a content marketing strategy designed to satisfy a range of prospects at different stages of the buying journey- Create a range of content including case studies, whitepapers, blog posts, infographics, onsitecontent, and web articles- Manage two agencies for PR and outreach activities- Sub-edit junior team members copy and offer feedback for development- Consult on wider digital marketing activity and offer expertise on email, SEO- Project managed and delivered new website, medius.com- Identify and leverage outreach opportunities to boost content reach-Educate senior stakeholders on content marketing and digital activities to aid understandingof digital marketing and ROI

I managed digital marketing activities for twelve clients. My role centred aroundimproving my clients digital presence, search visibility, and building their brandawareness.KEY RESPONSIBILITIESResponsible for creating and executing digital marketing strategies for my clients. Includes market research, delegating tasks to the wider team and articulating strategies in written and oral formatAuthor full-range of content including blog posts, features, whitepapers, reports, surveys image and video assetsManage social media accounts for clients including LinkedIn, Facebook and TwitterEngaging in PR and outreach activities to boost brand awareness and receive reciprocal back linksOversee site improvement strategies, including optimising copy, optimising UXand customer journeys

In my role as Content Marketing Executive, I was responsible for creating a wide range of content including case studies, blogs, whitepapers, social media content, and web content.Duties:Content•Create a calendar of content, based on market interest and seasonality•Research, create and edit engaging content in the form of blog posts, presentations, and whitepapers•Interview external and internal stakeholders to produce case studies•Use Canva and Photoshop to create presentations, infographics and alternate written content•Analyse performance of content with analytics and reporting tools and suggest new content to increase engagement Social Media•Manage company Twitter and LinkedIn accounts•Write and schedule Twitter and Linked in posts using Hootsuite•Analyse performance of posts and improve social media account performance using various analytics tools (Ow.ly, Google Analytics etc)•Suggest improvements to aid future planning and social media efforts•Test Twitter and LinkedIn posts to gain insight for future posts•Research hashtags and events to use in future social media efforts •React to latest news and events in the industry Misc•Design of webpages on the Advantage website•Author and distribute two monthly email newsletters distributed using ClickDimensions•A/B test email to improve performance for mailshots•Work with Marketing Manager to drive improvement of the Advantage website•Competitor research and analysis•Author monthly report on content & social media, reporting performance, findings and suggestions for improvement

My role was split into two separate areas:•Drive the development process for the CMIST website. Included writing copy, managing social media and dealing with written and verbal enquiries•Lead planning and managing a calendar of over 30 eventsDuties:•Authoring an array of copy, including web, print and social media copy•Writing and sending promotional emails in Mailchimp•Updating social media accounts with promotional messaging and responding to enquiries•Running a calendar of over 30 events. Includes managing catering, staff and customer enquiries•Promoting and marketing short courses using web and print•Design of print materials, including brochure and flyer•Taking briefs for content on the CMIST website•Assorted admin tasks, such as creating contact databases on excel.

During my time at Heart Internet, I acted as a team leader to a team of 4. I mentored and coached members of my team and trained them to the standards required to deliver quality service. I managed my own load of customers in parallel to this.Key Responsibilities/Achievements•Managed a team of 4 contact centre agents •QA and feedback teams calls•Managerial takeovers when members of the team were unable to resolve their call•Wrote to customers to resolve escalations when 1st line agents are unable to do so.•Codedsolutions to issues encountered within the team (i.e. developing tools for staff to use, HTML PHP, CSS)•Developed training for my team and the wider team.•Delivered all training to staff in the Domains department at 123-reg.

At Just The Tonic, I started off in a part time capacity providing 20 hours of marketing support to the business. This came in form of managing social media accounts, writing copy and distributing promotional material. The role became full time in July 2011.• Managed all enquiries via telephone, email and social media• Managed marketing for the club. Included print, web and social media channels• Created and uploaded content to website. Included blogs, brochures and promotional imagery• Wrote and sent and tracked weekly HTML email through MailChimp. • Compiled weekly sales report using Excel including cost/profit margins• Planned and delivered 14 events between 1/12/11 – 23/12/11. Personally sold 3000 tickets and recorded turnover of £40,000 for the business.• Duty management of venue every other weekend. Duties involved setting up stage equipment, managing staff and liaising with performers.• Recruited and trained promotions team to distribute flyers around Nottingham.

Employed by Adecco UK to act as a representative of their organisation onsite in the Alliance Boots (Boots the Chemist).Key Responsibilities/Achievements•Recruit new staff for clients within the Boots head office•Interview, induct and payroll all staff brought to Boots•Manage Holidays for staff and process payments of holidays•Deal with disciplinary/hr issues, (formal warnings and dismissals)•Generate new business by liaising with stakeholders of the Boots.

I helped organise and manage the annual Welcome Week at Nottingham Trent University. I welcomed 7000 students into University life and planned over 450 events and activities.This was a 6 month fixed term contact.Key Responsibilities/Achievements•Welcomed 7000 students into their first year of University•Project managed and ran events during the week •Took responsibility to plan and run pilot event 'Sunday Funday'. Blueprint for event still used in future Welcome Week•Wrote copy for NTU website, to offer tips and advice on University Life•Contributed to the development on an iPhone app for Welcome Week•Shot, filmed and edited video to be used for future Welcome Week projects•Participated in the 'Post Mortem' of Welcome Week and provided analysis of activities•Created a website in Drupal for welcome week team to pool ideas in the future.