James Ball Email & Phone Number

United Kingdom

Ljubljana, SI

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

Washington, D.C., US

• Design, optimise, architect and implement new and existing network infrastructure. Recommend technology and develop overall infrastructure strategies. Subject Matter Expert for Network and Telecommunications.
• Responsible for the Wide Area Network design and migration from an IPSec VPN based network to MPLS and Satellite via three providers.
• Responsible for the redesign of all Local Area Networks to support Voice, Video and Unified Communications.
• Evaluated, Recommended and Implemented WAN optimisation at $500k capex, to support the organisations Active Directory, Server Consolidation and Email Centralisation projects. This solution reduced the total network.
• Implemented IP Telephony at $875k capex, for 35 offices. Reduced the cost of the organisations international voice calls by $120k per year by routing inter office calls over the Wide Area Network.
• Redesigned and configured various elements of the Washington DC Datacentre inline with best practices. Designed and implemented additional network infrastructure for a new Virtual Environment for Virtual Desktop.

Geneva 27, GE, CH

• Assess, plan and implement improvements to the Wide Area Network covering 150 locations, providing service to more than 10,000 users. Provide input to the $15M Biennial Wide Area Network budget. Provide level 3 support.
• Implemented significant changes, vastly improving the Network Management systems used by the Global Network Operation Centre team in Kuala Lumpur and the Network teams located in Geneva, Switzerland.
• Developed network architectural standards for the World Health Organization and other United Nations organisations.

Geneva 27, GE, CH

• Design, implement, support and optimise network architecture within the Western Pacific Region. Produce and document Network standards throughout the region for LAN, WAN, Wireless LAN and VoIP / IP Telephony Systems..
• Implemented MPLS, VSAT and IPSec VPN solutions for 16 offices throughout the region, supporting voice and data services.
• Coordinated and oversaw the installation a regional VSAT network for the South Pacific Islands. Designed and implemented the VSAT Hub Infrastructure in Adelaide, Australia.
• Implemented VoIP Gateways and IP Telephony systems across the region.
• Evaluated capacity, monitored, recommended and performed upgrades to the network to support the organisations ERP project.
• Evaluated and implemented several Network Management applications, both commercial and open source. Leveraged Netflow and Cisco IP SLA technology to provide visibility and performance metrics for corporate applications.

New York, NY, US

• Travel to Indonesia to assess the effectiveness of services provided by the United Nations Emergency Telecommunications Cluster in response to the Earthquake of 27th May 2006. Plan and implement general improvements to.
• Interviewed key staff from United Nations agencies, NGO’s and partner organisations. Produced a report outlining areas of improvement and “lessons learned”
• Significantly improved application performance for several key offices by optimising Quality of Service parameters and coordinating the required changes with the provider.

Geneva 27, GE, CH

• Coordinate site assessment surveys and installations of new Wide Area Network nodes utilising Frame-Relay, Leased Line, MPLS, Satellite and VPN technology. Manage, monitor, maintain and improve Wide Area network.
• Instrumental in the growth of the WAN from 12 locations in 2003 to over 150 locations by 2006. Prior to building the network, most offices had “little to no” connectivity, relying on Fax to transmit information..
• Redesigned the Wide Area Network Hub infrastructure to improve scalability and meet the aggressive growth demanded by the organisation. Implemented a fully redundant core network using OSPF as the primary routing.
• Evaluated and implemented QOS policies from the LAN to the WAN, ensuring high quality trouble free Voice and Video communication.
• Implemented network management applications.

• Senior Engineer servicing many Fortune 500 and FTSE 100 clients within the Dotcom, Finance, Legal and Media sectors. Responsible for the design, implementation and support of solutions using products from a variety of.
• Seconded to a London Fund Manager for six months, providing onsite Local Area Network support.

London, England, GB

• Responsible for the Management of the IT Service Desk and day-to-day operation of the Network and Servers.
• Migration from mainframe to Windows NT.
• Installation of the company's first e-mail system & Internet Connectivity.