James Deacon Email & Phone Number

Sydney, Nsw, Au

Stamford, Connecticut, Us

Serving as a trusted business partner to Boards and C-suite, I provide strategic sourcing, supplier management advice and program management to customers across the public and private sectors. I advise on digital trends and how they impact strategy, building rapport to set the vision, sourcing and operating model design for large and complex businesses spanning energy, the financial services and industry. Serving as Regional ISG leader for Digital Transformations, DevOps and Agile delivery as a certified Digital Expert, I manage 7 senior level direct reports and project teams across engagements, building individual capability and driving maximum impact for the client. • Delivered millions of dollars in savings for a leading insurance company by defining management framework for IT sourcing services, including supplier segmentation and best practice governance;• Supported and advised the CIO of a major energy corporation on strategy, governance and stakeholder management;• Advisor to the Board of a financial services start-up on long-term supply agreements for innovative (Blockchain) technology, the anchor of the business’ ability to profitably scale;• Assisted additional organisations on initiatives including cloud first strategies, best practice service integrator agreements, ERP implementation and sourcing advisory.

Subiaco, Western Australia, Au

Recruited to provide digital and industry expertise to the company Board, I oversee organisational design and strategy, helping facilitate and envision the future of the organisation. I contribute to strategy, governance, financial signoff, acquisition due diligence and approval; and remuneration plans and recommendations. • Participated in due diligence for two company acquisitions, taking a hands-on role in the negotiation of the sale agreement and performance criteria;• Serve as Chair of the Remuneration Committee, leading the development of the Employee Share Option Scheme.

Karratha, Wa, Au

Appointed as the inaugural ‘CIO’, I was responsible for building an IT function and transforming the technology and business process landscape, enabling the newly established business to respond more effectively to the needs of its customers across regional and rural WA. Responsible for vision, strategy and multi-year planning, I transformed technology processes and set up an enterprise-wide project management discipline and methodology. I led up to 7 direct and 150 indirect reports, providing role clarity and strategic decision-making to drive high performance, accountability and customer service. • Delivered a 5-year enterprise-wide, IT-led transformation across all core business processes on time and budget, recognised as ‘world class’ buy an independent review and the Minister for Energy; • Realised a multimillion-dollar annual cost saving and ensured the long-term financial sustainability of Horizon Power, creating a fit for purpose IT and business excellence function from the ground-up;• Spearheaded the creation of an enterprise-wide mentoring program, building a customer-focused culture across the executive team and wider business;• Developed a pool of local and indigenous talent for future recruitment by Horizon, building public-private network to provide training, education and mentoring.

Montreal, Qc, Ca

In 2007, I joined multinational IT and management consultancy Logica (now CGI Group) to deliver Phase II of the 1CP Programme of work for Citic Pacific Mining. Responsibilities included building out a PMO, IT infrastructure and application development projects in addition to establishing managed IT services. • Strengthened workforce planning and retention via a suite of internal improvement initiatives.

Blue Bell, Pennsylvania, Us

Originally engaged to manage a challenging project, I was promoted to my position as Account Manager where I oversaw the projects and IT operations for the largest business account. Holding P&L accountability, I drove performance across a matrixed team of ~200 FTE, uniting employees to deliver on performance and customer satisfaction. I engaged with client-side stakeholders, understanding enterprise-level systems, delivery and pain points to build strong relationships based on outcomes. • Improved core delivery reliability by 90% for a major financial institution;• Delivered multimillion-dollar revenue via projects and related ongoing support increases;• Crafted and deployed a strategy for a more effective Account Management team structure, increasing FTE while improving account revenues

Us

Initially appointed to serve as the bridge between technology and the business, I progressed to support the IT needs of 40,000 employees across 91 global locations, reporting to the CIO and running the IT operation for the airline. Serving as the executive interface between internal business units and technology providers, I oversaw project management across applications, infrastructure and network, gaining exposure to the full technology stack. I managed a matrixed team of ~800 FTE and engaged a variety of stakeholders across the organisation, ensuring good service provision and safety management processes. • Spearheaded the introduction of a decentralised management model for all flight operating and reservations procedures across the entire organisation;• Collaborated with FBI and software developers on creation of passenger screening software and processes;• Negotiated industry-first, service-level management methodology;• Championed several transformational projects during tenure including a remediation program for the company website booking engine.

Us

Washington, District Of Columbia, Us

Chicago, Il, Us

Joondalup, Western Australia, Au

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Graduate, Company Directors Course (Gaicd)

Bachelor Of Science (B.Sc.), Biological Sciences

Education record