Jordan Decker Email & Phone Number

Wilmington, De, Us

Wilmington, Delaware, United States

Responsible for deepening the relationships of our existing Small Business customers and introducing new Small Businesses to WSFS. I will continue to work with our Relationship Managers by being a liaison for new loan requests. Working directly with Title Agencies, Attorneys, Insurance Agencies, and internal operations teams to ensure a smooth process for our customers. I will also continue to remain in close partnership with our Treasury Management team for our Cash Management services and create efficiencies within these offerings for our Small Business customers.

Wilmington, Delaware, United States

Part of the Small Business Loan team as their documentation specialist for Term loans, lines of credit (secured/unsecured), and mortgages. Responsible for working with the underwriting and lenders in verifying proper documentation has been provided prior to executing/building final documentation.

Claymont, Delaware, United States

Closely monitored the performance of the consumer lending products which included Student Loan Refinance, Private In School and Personal Loans.

Claymont, Delaware

Managing a team of 10-15 loan reviewers and helping them maintain individual metrics. Consistently meeting to talk about their performance and game plans/strategies for assisting in their success. Help strive performance by maintaining productivity, quality, and conversion of consumer loan products. Assist with helping make decisions as it relates to procedures or credit polices.

Utah

Responsible for training and monitoring team performance. Worked with my manager to coach and develop consumer loan reviewers. Completed secondary reviews on high dollar loans to ensure accuracy. SME on all consumer loan products that were being offered.

Cottonwood Heights, Utah, United States

Reviewed consumer loan applications which included Student Loan Refinances and Personal Loans. Responsible for verifying income, KYC, OFAC, and credit history.

Provo, Utah Area

In charge of maintaining daily installs of brand new security systems. Also assisted in taking escalated phone calls and emails. Strived to maintain consistent conversion metrics as it related to the departments success.

Lehi, Utah

Performed inbound calls, chats and emails for customers inquiring about their account balance, resetting their password, transaction reports, debit card replacement and product assistance. Became familiar with adherence and abiding by compliance laws and regulations.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree, Finance, General