Joyce Deng Email & Phone Number

Ottawa, Ontario, Canada

- Portfolios include irregular migration, refugee resettlement, modernization and optimization of case processing technology, IN budget and treasury board submissions, engagement with foreign governments, IN stewardship and planning of case levels and processing, Senior Management overseas travel planning, internal communications on wellness and culture, Afghanistan case processing and special immigration measures, Canada-Ukraine Authorization for Emergency Travel immigration program- Train new employees on the standard of operating procedures for triaging IN input requests and drafting taskings; responsible for teaching the branch overview and structure- Maintain an awareness of all lines of business within IN-DGO to advise team leads of proposed course of action for input requests; practical hands-on experience making decisions in a fast-paced environment- Engage with IN Senior Management, ADM Operations, MINO, Parliamentary Affairs, and PCO on a regular basis to ensure properly approved input is submitted from IN in a timely manner - Attend intra and inter-departmental meetings regarding changes within business procedures, updates on IN processing targets, and Senior Management travel planning on behalf of the DG; take note of any outstanding items or new action items- Review all material drafted by IN teams (bullets, speaking points, background material, presentations, memoranda, etc.); exercise judgement skills on completeness of responses and provide feedback if necessary

Ottawa, Ontario, Canada

- Schedule meetings, reviews, and approvals on behalf of the Senior Director to external stakeholders and internal team members and senior management - Manage the Senior Director’s personal calendar to ensure all financial forms and delegation documents are completed in a timely manner and/or accordingly to deadlines- Triage emails and monitor multiple inboxes to maintain consistent communication with missions abroad on the status of processing lines of business (permanent resident, temporary resident, and student permits)- Request access to various security clearance systems and accounts on behalf of IRCC employees - Manage email distribution lists and the employee information displayed on the Government Electronic Directory Services to assure proper circulation of data and notifications relevant to case processing- Administrative duties for India SWAT team, Solutions Task Team; triage emails, take meeting notes, record any outstanding items or new action items

Ottawa, Ontario, Canada

- Write briefing notes to senior management (ADM Operations/DMO/International Network – Director General’s Office) on economic, social and political considerations within the Asia-Pacific region and the Americas to manage application intake on behalf of the department- Prepare summaries on highly sensitive cases and issues on Canada’s student immigration policies, border restrictions, and international relations within the COVID-19 crisis- Draft reports on immigration issues caused by the COVID-19 virus and US immigration protocols

Ottawa

- Write and edit internal newsletter articles for the Communications branch- Assist senior advisors with research on security, mental health and employment equity concerns specific to the department- Support various clientele with promotional ideas for department wide publication of their announcements

Accra, Ghana

- Attend and report on national and regional meetings and conferences that advocate for various human rights issues such as HIV/AIDS, mental health/disabilities, sexual reproductive and health rights- Create research or grant proposals on child trafficking and access to health care for Men who have sex with Men- Conduct and transcribe interviews of legal aid clientele- Draft case opinions for legal aid counsel

Ottawa, Canada Area

- Assist the analysts within the Litigation Management Division, as well as litigators of the Department of Justice in regards to judicial reviews on refugee claims- Interpret and report on judgments made by the Immigration Refugee Board of Canada- Research recent jurisprudence and operational outcomes of the decisions from the Federal Court, Federal Court of Appeal, Supreme Court of Canada and Provincial Courts in relation to inland immigration- Draft reports on immigration trends and statistics- Analyze litigious issues to redact under the Access To Information and Protection of Privacy Act- Create procedural guidelines on litigation data tracking systems

Gatineau, Quebec

- Communicate with interdepartmental units as a representative of Consultation Information Systems within the Consultation and Accommodation Unit- Ensure each department utilizing the consultation system were aware of their specific treaty obligations- Proofread and compare information inputted into the system with the most consolidated modern treaties- Troubleshoot system malfunctions according to individual federal departmental needs

British Columbia, Canada

- Ensure the safety of patrons while they use aquatic facilities- Teach children and adults proper swimming techniques and evaluate their improvement- Communicate effectively and honestly student’s progress through consistent verbal and written communication

Ottawa, Canada Area

- Independent work discharging, organizing and distributing library books and holds- Connect patrons to available City of Ottawa community services - Guide and educate patrons on proper use and access to library resources (computer skills, location of books)

Honours Bachelor'S Degree, Major In International Development & Globalization, Minor In Political Science

Activities and Societies: Engineers Without Borders, Navigators of Canada, International Justice Mission Campus Chapter Executive- Faculty.

Bc Dual Dogwood Graduation Diploma

Activities and Societies: Science Co-op, President of Global Citizens Club, Student Government, Theatre Publicity Crew, Model UN, Green.