Jordan Frazier Email & Phone Number

Westlake, Texas

🔹Applied advanced analytical techniques to comprehensively analyze customer and financial advisor requirements, uncovering key insights and trends for strategic decisions.🔹Conducted thorough market research to gather and analyze data on industry trends, competitor activities, and customer preferences, translating findings into actionable recommendations for product development and marketing strategies.🔹Developed and delivered comprehensive training sessions for financial advisors on product features and benefits, effectively addressing inquiries and ensuring a thorough understanding of offerings.🔹Achieved consistently high ratings in customer satisfaction surveys, demonstrating exceptional service delivery and fostering strong customer relationships.🔹Promoted to Advisor Experience Specialist II within a year of employment in recognition of outstanding performance and contributions to the team.🔹Ranked as the top performer in call intake for 2023, consistently showcasing efficient and effective communication skills.🔹Mentored and coached over 20 new associates, providing guidance and support to help them transition successfully into their roles at Fidelity Charitable.🔹Utilized data visualization tools to create detailed reports and dashboards, enabling better decision-making and enhancing overall team performance.

Denton, Texas

🔹Provided mentorship and guidance to students in the Data & Information Visualization course, enhancing their understanding and application of course concepts.🔹Offered constructive feedback on assignments and projects, contributing to improved learning outcomes and student performance.🔹Assisted the lead instructor with curriculum development and delivery, ensuring that course content was engaging and relevant.🔹Facilitated group discussions and interactive sessions, encouraging active participation and collaboration among students.🔹Conducted office hours to provide additional support and clarify doubts, fostering a positive learning environment.🔹Developed and maintained a repository of learning resources and materials for students to access and use.🔹Assisted in grading and evaluation, ensuring timely and fair assessment of student work.🔹Contributed to the continuous improvement of the course by gathering and analyzing student feedback and suggesting enhancements.

🔹Secured a prestigious position in a competitive 2-week paid bootcamp, immersing in public health informatics and skill development.🔹Led comprehensive research projects under the mentorship of Dr. Susan Fenton, exploring the convergence of public health informatics and critical competencies.🔹Mastered advanced data analysis methodologies, refining the ability to interpret intricate datasets and derive actionable insights.🔹Focused on enhancing data accuracy and relevance through meticulous research practices.🔹Analyzed complex public health data to improve precision in health informatics strategies.🔹Utilized advanced analytical techniques to support the development of public health initiatives and interventions.🔹Presented research findings to peers and mentors, receiving constructive feedback and recognition for contributions.🔹Collaborated with fellow participants to share knowledge and best practices, fostering a collaborative learning environment.

🔹Attained a coveted 10-week paid internship with a $4,000 stipend, overseeing research on Osteogenesis Imperfecta.🔹Collaborated closely with mentor Dr. Rachel Menegaz, integrating anatomical expertise with advanced research methodologies.🔹Utilized statistical analysis to interpret research findings, refining proficiency in quantitative analysis and data interpretation.🔹Analyzed osteogenesis data to enhance understanding of brittle bone disease and its implications.🔹Conducted literature reviews to support research hypotheses and identify gaps in existing knowledge.🔹Prepared detailed reports and presentations summarizing research outcomes for academic and professional audiences.🔹Participated in team meetings and contributed to the development of research strategies and methodologies.🔹Enhanced laboratory skills through hands-on experiments and data collection, ensuring accuracy and reliability in research activities.

Master Of Science In Information Technology With An Emphasis In Data Analytics/Data Science, Denton, Texas

Bachelor Of Science In Health & Kinesiology