John Heath Email & Phone Number

Raleigh, NC

• Manage Scrum team of eight resources through the full life cycle of eight individual Java applications as part of a recruiting suite which includes the Career Pages product exceeding 30,000 applications per day.
• Successfully led team to create company’s first publicly facing API.
• Asked the right questions to ensure team fully understands each project and they have all tools necessary to complete the assignment before work starts.
• Joined daily team meetings to monitor progress and address concerns to adhere to the critical path.
• Managed team members including setting objectives/goals, reviewing performance, and by following best practices and company standards.
• Instituted a positive work environment by continuous relationship development, treating individuals with respect, and having a positive attitude.

Raleigh-Durham, North Carolina Area

• Responsible for testing UI and back-end data for a host of integrated web-based applications within our core Talent Acquisition suite.
• Designed and performed test plans ensuring efficiency, effectiveness, and readiness.
• Served as QA lead across multiple teams to improve and maintain standards and processes within our testing and production environments.
• Triaged customer defects by filtering out duplication, reproducing problems, identifying regressions, clarifying impact, and escalating to management as necessary.
• Worked with team to establish automation in key areas limiting manual testing (exposure to Selenium WebDriver).
• Served as Scrum master.

Raleigh-Durham, North Carolina Area

• Performed functional, exploratory, and regression testing through HPQC and Rally to verify existing systems requirements are maintained.
• Debugged issues using browser tools, event logs, SQL queries, and other internal tools and provide feedback/recommendations to the team.
• Collaborated with team to provide feedback on project details to clarify requirements, testability, acceptance criteria.
• Reviewed product requirements, specifications and design documents to estimate, prioritize, plan, and coordinate testing activities.
• Created test strategies for new feature development and reported defects.
• Prevented and/or reproduced production issues by setting up internal testing environments from production databases through use of internal tools.