John Heath Email & Phone Number

Raleigh, Nc

• Manage Scrum team of eight resources through the full life cycle of eight individual Java applications as part of a recruiting suite which includes the Career Pages product exceeding 30,000 applications per day. • Successfully led team to create company’s first publicly facing API. • Asked the right questions to ensure team fully understands each project and they have all tools necessary to complete the assignment before work starts. • Joined daily team meetings to monitor progress and address concerns to adhere to the critical path.• Managed team members including setting objectives/goals, reviewing performance, and by following best practices and company standards. • Instituted a positive work environment by continuous relationship development, treating individuals with respect, and having a positive attitude.• Relayed status and issues to upper management, product, and other stakeholders. • Monitored Salesforce to track and prioritize client reported defects and adjust workload as necessary. • Assist with QA testing as needed.

Raleigh-Durham, North Carolina Area

• Responsible for testing UI and back-end data for a host of integrated web-based applications within our core Talent Acquisition suite.• Designed and performed test plans ensuring efficiency, effectiveness, and readiness. • Served as QA lead across multiple teams to improve and maintain standards and processes within our testing and production environments. • Triaged customer defects by filtering out duplication, reproducing problems, identifying regressions, clarifying impact, and escalating to management as necessary.• Worked with team to establish automation in key areas limiting manual testing (exposure to Selenium WebDriver). • Served as Scrum master.• Created work projects, sprints, stories, defects, and monitored progress through Rally • Continued performing duties as described below.

Raleigh-Durham, North Carolina Area

• Performed functional, exploratory, and regression testing through HPQC and Rally to verify existing systems requirements are maintained. • Debugged issues using browser tools, event logs, SQL queries, and other internal tools and provide feedback/recommendations to the team.• Collaborated with team to provide feedback on project details to clarify requirements, testability, acceptance criteria.• Reviewed product requirements, specifications and design documents to estimate, prioritize, plan, and coordinate testing activities.• Created test strategies for new feature development and reported defects.• Prevented and/or reproduced production issues by setting up internal testing environments from production databases through use of internal tools.• Used WSDL in Soup UI to test web services by editing XML requests and verify output.• Used SQL to query databases for test validation, data manipulation, and view logs.• Led effort on migration of test cases from HPQC to Rally.• Utilized postman to manually test API calls changing parameters based on test scenarios.• Tested multiple application command-line tools using Putty.