Smart Communications™ is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 300 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to make multi-channel customer communications more meaningful , while also helping them simplify their processes and operate more efficiently. This is what it means to “Scale the Conversation”. Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMM, SmartIQ, SmartDX. To learn more, visit smartcommunications.com.

Smart Communications, formerly a Thunderhead Group company, provides the new generation of cloud-enabled customer and business solutions. The Smart Communications suite of solutions helps businesses to move beyond traditional enterprise communications using the most modern architecture and cloud capabilities. Today, hundreds of brands globally from a diverse range of demanding industry segments including banking, insurance, government, retail and telecoms are using Smart Communications to deliver the new generation of customer and business communications.SmartDX is the industry standard for automating trade and relationship document generation, processing and collaboration in the Capital Markets from Smart Communications. Trusted by all of the G15 investment banks and some of the world’s largest energy and commodity companies, SmartDX helps simplify the negotiation and execution of trade and relationship documentation for all market participants, across all document types, asset classes and product types.

Thunderhead is a privately owned software company, who since launching in 2004, has become a recognised global leader in the customer engagement and business communications market. With its cloud-based, intuitive ONE Engagement Hub, Thunderhead joins up web, mobile, in-store and contact centre customer experiences giving brands a multi-dimensional understanding of customer journeys and enabling actionable conversations in real time.