Jaymin Patel Email & Phone Number

Santa Clara, California, Us

Round Rock, Texas, Us

Interface at the appropriate technical level to assist with the definition, design, test, and support of VoIP & Data based services along with Customer support voice portal offered over various data networks. • Work as a lead with management team to develop a comprehensive and successful Cisco Unified Communications and meeting place business unit and plans. • Deploying CUCM 10.X, Unity connection, CER E911 server, Cisco IM & Presence, Cisco Jabber for unified communications on virtual Cisco UCS platform and vmware ESXi 5.5 OS.• Troubleshooting Network issue in Data Center consisting of L3 Nexus 7k, 5k, 7200, ISR, ASR series Routers, 6500, 4500 and 3700 series Switches, Nexus 2000 switches, 7800 series MCS servers, Cisco UCCX and UCCE, Polycom Video conferencing units, Cisco 7900 series 8900 series and Life size IP phones. • Acts as a focal point on managing of large account Contact Center/IPCC problem resolution with two engineers assisted.• Responsible for Deployment, Configuration and testing of Network rack build consisting of Cisco ISR router, Nexus 5k, 2k and Cisco 3750 switches, Cisco B series blade servers, EMC VNXe storage, temperature sensors etc for remote sites.• Works as lead on resolution of complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills on network related issues for support environment.• Implementing Network security through ASA Firewalls, Checkpoint firewalls, Juniper firewalls, IPSec VPN and SSL VPN.

Routing, Switching, checkpoint firewall, juniper firewall, LAN, WAN

New York, Ny, Us

Cisco Routers, Switches, Firewall, Unified communications

San Francisco, California, Us

Project was to enhance the 24-hour online banking, Customer Support, billing and annotating experience by developing new features for the Concentra website.

Singapore, Sg

Router: Cisco 3662,3640,3745,3845 (Access Router)& Cisco 1841,1760,1751 (Edge Router). Protocol: OSPF, BGP,VOIP. Switches: Cisco 3760,3550 ,3560,2950 (L2 & L3 Switch) Modem:-RAD modem (64 Kbps, 2MBPS, CH-E1 and PRI), Tellabs 8110 NTU-CTU-S (MLLN). Servers:-Windows 2003 Antivirus Server.