Jacob Quinlan Email & Phone Number

Tuscaloosa, Alabama, United States

Co-led two phases of strategic communications High Performance Team.

Melbourne, Florida, United States

• Monitor daily reporting of account activity• Provide OFAC clearance checks• File SARs based on BSA/AML procedures• Process FinCEN database files

Oxford, Mississippi, United States

• Lead, train, and manage teams of sales support, tech support, and customer service professionals.• Analyze metrics using CRM systems to identify merchant trends and build responses accordingly.• Implement and maintain BIN system, providing a full service experience and adding more than 1000accounts to the existing database in a global pandemic.• Assist COO in project management and creation, formulating new procedures and processes forimplementing new programs.• Launched career at Ironwood as entry level account manager in 2017, progressing from various supportroles to management.

Columbus, Mississippi

• Processed and reconciled trade executions using management reporting programs.• Implemented successful coordination of efforts in f irm-wide committee meetings integral to success in thetrust department, maintaining records and processing data-rich reports.• Managed operations for the team and handled necessary managerial activity for the branch in previousroles as Teller and Head Teller.• Increased branch production growth by meeting or exceeding quarterly goals.

Southeast Region

• Managed leadership and skill camps for cheerleading athletes, serving as talent scout for rising high school athletes.• Completed performance-based evaluations to determine long-term efficacy of coaching staff based on individual skill-sets, personalities, and strengths and weaknesses.• Administered certification courses for coaches and administrators to maintain AACCA eligibility.

Tuscaloosa, Alabama

• Developed and implemented wellness and education programs for broad scope of interpersonal topics with a focus on domestic violence prevention.• Analyzed data to build feedback reports for Executive Director.• Served as mentor for male students in low-income communities to exhibit positive behaviors and promote furthering education.

Women And Gender Resource Center

• Assisted the coordination and implementation of campus and community events and projects.• Led professional development sessions to promote healthy office culture.

Collins-Riverside Middle School

• Worked with low-scoring middle school students in mathematics in preparation for state testing.• Focused on concepts where students showed difficulty grasping and introduced new ideas and methods of approaching math skills.

Bachelor Of Science, Human Development And Family Studies, Senior

Activities and Societies: Alabama Club Cheer, Carl A. Elliott Honor Society, Alabama CrewConcentration in Adolescent and Youth Development

High School Diploma, College Preparatory

Activities and Societies: President of Spanish Honor Society, Varsity Football and Competitive CheerleaderGraduated with honors