Jim Driscoll Email & Phone Number

Troy, NY

Business Development Manager (BDM) I work collaboratively with dealers on the development and implementation of divisional Go-To-Market strategies with the primary area of focus on inbound and outbound BDC initiatives and help dealerships navigate to success, as measured by increased sales and service revenue and higher customer loyalty.

Albany, New York Area

Led the training and implementation of operational guidelines and best practices, leading to improved sales, customer service and employee engagement with clientele.Facilitated quality customer service integral to generating repeat and referral business, by providing prompt response in addressing their needs and resolving any issues. Independently.

Operated as the Business Development Specialist and analyzed all internal goals, data, and service levels. Implemented short- and long-term plans to improve client relations and presented those plans to senior leaders.Demonstrated extensive knowledge of workforce programs and policies and made presentations to business entities. Implemented innovative.

Managed overall dealership operations with 30 employees and annual sales of $15 MillionMaintained market share in new vehicle salesAchieved 122% of Minimum Sales ResponsibilityMaintained a high level of customer satisfaction with avg. score in the mid 90’sEstablished processes for Five Star certification to achieve high customer satisfactionImplemented a.