Jennifer Dryden Email & Phone Number

Portland, OR, US

Portland, Oregon Area

• Project Management:
• Program Manager and Lead Instructor of the Master Trainer Certification Program (Train the Trainer) for 20 BPA Subject Matter Experts (SMEs) annually. Created, designed, developed and implemented five full-day.
• Program Manager and Lead Instructor for federally-mandated Diversity Training Program. Leadership Development:
• Consulted with HR Supervisor and contractor to develop learning activities and provide instructional design and presentation feedback for the Executive Succession planning workshops pilot classes with a target audience.
• Consulted and provided instructional design input on the pilot versions of new leadership training workshops (Leadership Essentials, Leadership Forum, Leadership Foundations) with target audiences of Tier 2 and Tier 3.
• Train the trainer development and mentoring to 10 contract and internal Diversity instructors. Diversity is a federally-mandated training program taught agency-wide to all employees, managers, and senior executives.

Talent Development Team, Portland Oregon

• Taught two 4-hour sessions of Push Past Powerpoint July 2012 and May 2013 to 30 attendees
• Taught three 3-hour sessions of Running Focused and Engaged Meetings April 2013, June 2013, and July 2013 to 30 attendees
• Scheduled to teach six additional sessions of Running Focused and Engaged Meetings in 2014
• eLearning Analysis, Design, and Development of compliance and policy training courses 2013

• Project Management
• Designed, implemented, and managed a 2-week New Hire Technical Training program that contributed to reducing turnover from 40% to less than 15%.
• Designed and developed 5 New Manager training program workshops including meeting management, team building, change management, succession planning, and compliance training. Leadership Development:
• Analyzed, designed, facilitated, managed, assessed, and evaluated a 5-day classroom training series for Management and Executive Staff using Patrick Lencioni’s Five Dysfunctions of a Team combined with action learning.
• Other leadership training workshops designed, developed, facilitated, and evaluated include: Holding Effective 1:1s, Time Management Strategies, FMLA/ADA compliance training, Sales training, Giving Effective.
• Analyzed business challenges related to executive leadership by facilitating discussions collaboratively with Senior Executive Staff at their monthly meetings.

• Project Management
• Researched, implemented, and project managed a successful Manager’s Quarterly Training Series using the Situational Leadership Model SLII by the Ken Blanchard companies outsourced to a contract facilitator.
• Researched, implemented, and project managed 30+ eLearning courses including Sales, Compliance, and Marketing (Grace Hill) company-wide to all employees, managers, and senior staff. Created Individual Learning Paths.
• Researched, implemented, and managed a Peer Mentoring program (Teach What You Know, by Steve Trautman) to all middle managers company-wide. Program aimed to provide new Property Managers with a peer mentor that could.
• Uncovered a company-wide skill gap among our Property Managers and Assistant Managers in their technical expertise related to YARDI accounting software. Worked collaboratively with internal YARDI technical experts to.

Training Delivery: Conceptualized, designed and taught a brand new curriculum of hands-on Microsoft Office Suite lessons (Word, Excel, Powerpoint, Internet research, business correspondence) to adult students enrolled in the Hospitality and Restaurant Management programVoted "Instructor of the Quarter" Fall 2003, including monetary compensationAdditional.

eLearning consulting and hands-on technical training delivery

Hands-on technical training and consulting on Brio Enterprise Suite for customers, Sales staff and technical staff Curriculum development including CBT/WBTTechnical and Professional writing: new product marketing strategies, system and technical documentation development, testing and certification development.

Helped project manage and market solutions for highly engaging Hollywood-quality videos and content from world-renowned leadership and management experts like Tom Peters, Peter Senge, and Kan Blanchard.

Program Manager for Workshop Evaluations. Statistical analysis, reviews, recommendations for improvement, performance management of 50 Cisco-certified trainers

Small business implementation and analysis of software. Small group technical training and program management

Ma, Sociology (Abt)

Ba, Sociology