Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Juan Sierra is listed as QA and Mentoring Manager at Trading 212 at Trading 212, a company with 218 employees, based in Medellín, Antioquia, Colombia. AeroLeads shows a matched LinkedIn profile for Juan Sierra.
Juan Sierra previously worked as QA and Mentoring Manager at Trading 212 and Customer Service Mentor at Trading 212. Juan Sierra holds Laurea Magistrale In Ingegneria Gestionale, Administración Y Gestión De Empresas, General from Politecnico Di Milano.
This section adds company-level context without repeating Juan Sierra's masked contact details.
Review company-level records connected to Juan Sierra before choosing the right outreach path.
Trading 212, once a small Bulgarian fintech, is now a solid broker within the top 3 leading companies in its segment in Europe. During the last 10 years, my contribution to this incredible growth has been from the Customer Service team, starting as a Customer Service Specialist and currently mentoring and assessing the whole department. This time and experience tell about my customer orientation, complemented by my IT background and financial markets knowledge.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
As a mentor, I provide guidance, motivation, and training to the Customer Service department, including onboarding new team members. I'm also in charge of leading the QA team, which inspects customer support conversations across email and chat and check if they meet accepted standards of quality support against a quality assurance scorecard.
Improving further Trading 212 Customer Service team's performance by providing training, helping with initial mentoring and further such when needed. Implementing features to ease and improve the work flow and clients satisfaction.
Remoto
Soy responsable de la comunicación con clientes en inglés y español. Mis principales funciones incluyen responder a las consultas realizadas a través del chat, correo electrónico y teléfono, así como asesorar a los clientes en el uso del producto.
Other employees you can reach at trading212.com. View company contacts for 218 employees →
Martin Karov
Colleague at Trading 212Sofia, Sofia City, Bulgaria, Bulgaria
View →
TB
Tarun B.
Colleague at Trading 212United Kingdom, United Kingdom
View →
ST
Stoyan Tumbev
Colleague at Trading 212Lozenets, Sofia City, Bulgaria, Bulgaria
View →
NA
Naveed Akram
Colleague at Trading 212United Arab Emirates, United Arab Emirates
View →
AS
Aj Sy
Colleague at Trading 212Pampanga, Central Luzon, Philippines, Philippines
View →
SP
Stanislav Petkov
Colleague at Trading 212Sofia, Sofia City, Bulgaria, Bulgaria
View →
AS
Al Syed
Colleague at Trading 212Dubai, United Arab Emirates, United Arab Emirates
View →
M-
Martha - Maria Trichina
Colleague at Trading 212Nicosia, Cyprus, Cyprus
View →
MM
Marieta Milusheva
Colleague at Trading 212Bulgaria, Bulgaria
View →
JG
J G
Colleague at Trading 212Navi Mumbai, Maharashtra, India, India
View →
Quick answers generated from the profile data available on this page.
Juan Sierra works for Trading 212.
Juan Sierra is listed as QA and Mentoring Manager at Trading 212 at Trading 212.
Juan Sierra is based in Medellín, Antioquia, Colombia while working with Trading 212.
Juan Sierra has worked for Trading 212.
Juan Sierra's colleagues at Trading 212 include Martin Karov, Tarun B., Stoyan Tumbev, Naveed Akram, and Aj Sy.
You can use AeroLeads to view verified contact signals for Juan Sierra at Trading 212, including work email, phone, and LinkedIn data when available.
Juan Sierra holds Laurea Magistrale In Ingegneria Gestionale, Administración Y Gestión De Empresas, General from Politecnico Di Milano.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Juan Sierra you were looking for.
