Rev. Ducky Dorman Email & Phone Number

Glasgow, GB

Remote

At Ascensos I work as part of a remote team to provide a high-quality Customer Experience to customers of ALDI via inbound calls.Utilizing empathetic communication skills, a positive attitude, and showing a real desire to help customers I am able to deliver a fast, friendly, and knowledgeable service for routine questions and service complaints using a.

My time with Different Breed, Formerly TicketHusky, was spent managing the social media outlets to build and expand their social presence on Twitter, Facebook, Instagram, and LinkedIn using platforms such as Buffer, Slack, and ClickUp. Alongside my main duties, I also assisted in the designing of the company website, brand guidelines, as well as developing.

At QD Events I took ownership in the operation of the Social Media profiles for the Resonate Total Gaming event, writing content for outlets such as Facebook, Twitter, Instagram, and Discord. Planning and executing social media strategies I was able to build upon the foundation already set and expand our social presence in the Scottish and British gaming.

Motherwell, United Kingdom

My time at Poundland was spent working as part of a team to ensure the upkeep of the Motherwell Poundland Store and provide high-quality customer service to the public while handling questions, concerns, and complaints within the store. Even as a sales assistant I worked to support the Store Manager in finding ways to improve the work methods of the team.

Hamilton, Scotland

My time with Akkrin was spent working within a team to ensure the success of a new Gaming Centre Startup business in Scotland, running their Twitter, Facebook, and Store.At Akkrin I took charge of setting schedules and delegating assignments based on team member strengths to optimize coverage and service levels of the store. I also took charge of.

Motherwell, Scotland.

At Ascensos I worked night-shift temporarily as part of an office-based team to provide a high-quality Customer Experience to customers of Argos via inbound Emails and Social Media channels.I worked hard to take charge of the customers experience from start to finish to ensure that their questions, concerns, and complaints were handled with care, empathy.

Remote Team

Working within a Remote team to provide Customer Support to players for the online game Face Of Mankind by assisting players and customers through Live Chat, Ticketing Software, and Email.Dealing with potential and paying customers in a professional manner I helped develop new strategies to assist the team to work more efficiently by producing written.

Nq, Higher National Certificate, Higher National Diploma, Web Development And Design

Engaged with other students to fulfill the acidemic goals set for me. Learned about Web Development and Design along with a few other.

High School