Jennifer Duran Email & Phone Number

Austin, Texas Metropolitan Area

San Antonio, Texas, United States

Coordinated special projects related to interdepartmental collaboration, external stakeholder engagement, and organization and execution of task forces for various initiatives in support of the district’s goals and the Chief of Human Capital Management. Established and implemented processes to improve organizational efficiencies, including systems for budget oversight, facilities management, employee attendance, and general office requests. Supported district recruiting and hiring efforts by planning and facilitating job fairs as well as creating and distributing marketing materials. Developed a variety of informational materials for districtwide distribution to showcase division offerings and information for new and existing employees. Maintained websites to ensure information was accurate, current, emphasizes upcoming events and important news, and reflects the division’s priorities. Planned and facilitated COVID vaccine clinics and COVID testing opportunities for staff, students, family, and community members in collaboration with multiple medical providers.

Planned, coordinated, and executed annual district wide event, Experience SAISD, with more than 3000 attendees to showcase district offerings and recruit students. Developed and implemented strategic marketing campaigns, including direct marketing and social media, to ensure all families and students were informed of equitable opportunities to access and enroll in high-quality schools across the district. Coached and supported individual campus personnel in marketing and recruitment for 40+ choice schools and programs. Facilitated events for families and other stakeholders to participate in the planning, design, and launch of new school models. Provided direct support and outstanding customer service to staff, parents, and students during recruitment and enrollment periods.

Assisted in launching a new district office, including direct support to the Chief Innovation Officer, four professionals, two clerks, and 14 schools. Managed a multimillion-dollar budget, including local, federal, and grant funds. Supported the CIO in the annual budget development process. Developed and refined systems to track expenditures, budget change requests, and purchase orders at the office and campus levels. Coordinated with vendors and partners to execute professional service agreements. Provided individual coaching to campus secretaries regarding budget management, procurement, contract services, and navigating district systems. Supported the office in achieving its goal of increasing student choice applications to 6000 and launching an online student registration platform by assisting with meetings, presentations, and supporting stakeholder groups in implementing a new system.

Helped launch a new district department and provided support to the Director of Charter, Magnet, and Summer Schools. Communicated regularly with internal and external stakeholders regarding the application process for choice schools and summer programming. Assisted in the design and development of an online student application as well as an application database to manage 3000+ student applications for close to 30 choice schools. Contributed to the development of a position management system to manage employment applications and assignments for 600+ summer school positions. Responsible for preparing meeting agendas, creating documents such as applications, registration forms and fliers, managing payroll, purchasing supplies, arranging travel, and answering phones.

San Antonio, Texas Area

Responsible for processing accounts payable and receivable, purchasing, and office expenses. Organized customer payments and created invoices and receipts for records. Managed close relationships with insurance agents and adjusters to monitor the status of insurance claims.

Boerne, Texas

Assisted with lease renewals and maintained city business licenses for 200+ stores as well as advertising for stores in 11 different states. Tracked authorized automatic debits from customers at two loan companies and created checks for reimbursements. Managed utility, phone and Internet bills for each store in addition to the corporate office. Responsible for answering phones, resolving customer complaints, and assisting the accounting department with quality assurance.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Arts And Sciences - Aas