Dylan Wright Email & Phone Number

Irvine, Ca

Success Manager role included responsibility over customer projects and all implementations- Manage an average of 15 customer projects at a time- Onboard an average of 4 customer implementations- Lead customer teams forward on a collaborated roadmap- Compile comprehensive client requirements for design + development- Advocate product improvements + prioritize feature enhancements- Demonstrate comprehensive understanding of product to end user- Provide high attention to detail with customer deliverables- Generate a yearly average of $130k in new businessGained experience in customer service and user experience- Ownership over customer base + incoming support requests- Organized client backlog from 220 requests to 15/week on averageStarted as Sales/Marketing intern- Qualified 100 leads a week average + coordinated next steps- Coordinated between Sales, CS, Support + Marketing teams

Irvine, Ca

Marketing team lead, was brought on the InSight team for its inaugural launch - Kept the website up to date with new events or content- Managed and post Medium blog posts- Automated MailChimp newslettersInSight Magazine is a student-led digital and print magazine exploring poverty and inequality in the Southern California context. Housed under UC Irvine's Blum Center for Poverty Alleviation, the publication seeks to make poverty visible and knowledge actionable.

Orange County, California Area

Door-to-door sales rep in cities around Southern California - Sold water conservation units during the time of the California drought. - Reported to Regional Manager + operated in all of Orange County- Learned to use my natural demeanor to break away from "salesy" stigma