Jean Johnson Email & Phone Number

United States

Remote

FICO, an industry leader in data-driven analytic decisions, is redefining how to deliver, package, and sell cloud-first solutions on the FICO platform. My daily activities ranged from tactical projects to strategizing 2-3 years out and beyond to meet those objectives.Oversaw the UX strategic vision and was the segment lead for FICO’s Fraud and Compliance.

On the steering committee for Women@FICO, NORAM. I also had the esteemed opportunity to present at these events. I presented a talk on how to give feedback and interviewed Mina Kimes (the only female analyst for the NFL on ESPN) for one of our Fireside chat events.Due to the success of the Fireside chat with Mina Kimes, I interviewed Luca Mezzalira.

San Diego, California

Member of the UX leadership team for the FICO platform. I governed our design patterns and libraries, partnering with the design system team and working closely with product teams on the strategy for future capabilities, components, and solution templates.Consolidated designer requirements, client needs, and technical constraints into requirements for the.

San Diego, California

San Diego

• Drove the end-to-end design experience for SONY’s eCommerce platform thatgrossed more than $250 million in revenue annually.Understanding the technical constraints, user goals, and business requirements,I translated.
• Utilized online analytic and Voice of Customer tools to analyze user behaviorand recommended strategies to stakeholders to increase user… Show more Drove the end-to-end design experience for SONY’s eCommerce platform.
• Utilized online analytic and Voice of Customer tools to analyze user behaviorand recommended strategies to stakeholders to increase user engagementand satisfaction.
• Part of the core team that launched a new enterprise-level re-platform projectfrom concept to completion over an accelerated 12-month period.
• Led our cart and checkout enhancement project changing the purchase pathto allow customers to checkout as a guest. This enhancement also includeda change to the purchase funnel by introducing the Sony Rewards.

San Diego, CA

• Represented the Sony brand in the following areas:Print
• Worked with our Design Center on a social app campaign for X10 headphones.
• Participated in a women's photo journalism campaign. Video
• Worked with our Design Center on an augmented reality marketing campaign for the NEX camera line.
• Participated in a social campaign where we shot product review shopfront videos for store.sony.com. They were featured on the product detail page of the specific product being… Show more Represented the Sony brand in.
• Participated in a social campaign where we shot product review shopfront videos for store.sony.com. They were featured on the product detail page of the specific product being reviewed.Social

San Diego