Jean Muller

Jean Muller Email and Phone Number

Technical Writer and Procedure Writer @ Richmond, VA, US
Richmond, VA, US
Jean Muller's Location
Greater Richmond Region, United States
Jean Muller's Contact Details
About Jean Muller

Technical Writer with experience documenting Financial Software. Skilled writer of software application user and installation help for executives, technicians, and end users alike. Created QC scorecard and experience editing final documents. Experienced with working and updating Style Guides for formatting. Demonstrated experience creating technical publications for regulatory requirements. Adept contributing to team success and building value-added relationships with both internal and external stakeholders.TECHNICAL WRITING & LEADERSHIP EXPERTISE• Technical Writing 10 years’ experience completing 200 procedures yearly within 1500 procedure inventory• Process Map Engineer 3 years’ experience creating and editing Process maps in Visio and ARIS• Proficient in Word, Visio, ARIS, PowerPoint, Excel• Collaborate with Subject Matter Experts• Prepare and edit written procedures to write and produce easy-to-understand, high-quality documentations• Excellent time management skills• Virginia Notary Public• Mortgage Liquidation• Editing and Quality Control for documents and Style Guides• Personnel Training/Supervision• Six Sigma Green Belt Certified• Positive Attitude• Flexible with change• Efficient in a remote environment• Self-Motivated

Jean Muller's Current Company Details
Discover Financial

Discover Financial

Technical Writer and Procedure Writer
Richmond, VA, US
Jean Muller Work Experience Details
  • Discover Financial
    Technical Writer And Procedure Writer
    Discover Financial
    Richmond, Va, Us
  • Discover Financial
    Technical Writer / Procedure Writer
    Discover Financial Jun 2024 - Present
    Richmond, Virginia, United States
    Working with subject matter experts in a professional team of procedure writers, creating the template, style and updating procedures for current process.
  • Truist
    Process Map Engineer / Procedure Technical Writer
    Truist Feb 2014 - Feb 2024
    Richmond, Virginia
    Technical Writer with experience documenting Financial Software. Skilled writer of software application user and installation help for executives, technicians, and end users alike. Created QC scorecard and experience editing final documents. Experienced with working and updating Style Guides for formatting. Demonstrated experience creating technical publications for regulatory requirements and MIL-STDs. Adept contributing to team success and building value-added relationships with both internal and external stakeholders.
  • Truist
    Process Map Engineer / Technical Writer
    Truist Feb 2014 - Feb 2024
    Richmond, Virginia
    Technical Writer with experience documenting Financial Software. Skilled writer of software application user and installation help for executives, technicians, and end users alike. Created QC scorecard and experience editing final documents. Experienced with working and updating Style Guides for formatting. Demonstrated experience creating technical publications for regulatory requirements and MIL-STDs. Adept contributing to team success and building value-added relationships with both internal and external stakeholders.
  • Truist
    Process Map Engineer | Technical Writer
    Truist Feb 2014 - Feb 2024
    Richmond, Virginia
    Technical Writer with experience documenting Financial Software. Skilled writer of software application user and installation help for executives, technicians, and end users alike. Created QC scorecard and experience editing final documents. Experienced with working and updating Style Guides for formatting. Demonstrated experience creating technical publications for regulatory requirements and MIL-STDs. Adept contributing to team success and building value-added relationships with both internal and external stakeholders.
  • Truist
    Process Map Engineer | Technical Writer
    Truist Feb 2014 - Feb 2024
    Richmond, Virginia
    Technical Writer with experience documenting Financial Software. Skilled writer of software application user and installation help for executives, technicians, and end users alike. Created QC scorecard and experience editing final documents. Experienced with working and updating Style Guides for formatting. Demonstrated experience creating technical publications for regulatory requirements and MIL-STDs. Adept contributing to team success and building value-added relationships with both internal and external stakeholders.
  • Truist Mortgage
    Technical Writer / Process Map Engineer
    Truist Mortgage Jun 2012 - Feb 2024
    Richmond, Virginia, United States
  • Suntrust Mortgage
    Technical Writer
    Suntrust Mortgage Feb 2010 - Feb 2024
    Writing procedures for Subject Matter Experts in all Mortgage Departments. Knowledge of Mortgage terms, Underwriting, Processing and Auditing experience.

Jean Muller Skills

Microsoft Office Management Microsoft Excel Microsoft Word Research Powerpoint Sales Leadership Training Photoshop Marketing Account Management Cross Selling Managing Distribution Channels Exceed Sales Goals Merchandising Regional Sales Sales Management Pets Forecasting Pricing Sales Presentations Consumer Products Market Planning Trade Shows Inventory Management Marketing Strategy Strategic Planning Product Development Customer Service Team Building Retail New Business Development Sales Operations Product Marketing Business Development Pricing Strategy

Jean Muller Education Details

Frequently Asked Questions about Jean Muller

What company does Jean Muller work for?

Jean Muller works for Discover Financial

What is Jean Muller's role at the current company?

Jean Muller's current role is Technical Writer and Procedure Writer.

What is Jean Muller's email address?

Jean Muller's email address is je****@****ust.com

What schools did Jean Muller attend?

Jean Muller attended Virginia Commmonwealth University, Virginia Commonwealth University.

What skills is Jean Muller known for?

Jean Muller has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Sales, Leadership, Training, Photoshop, Marketing, Account Management.

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