Jeanette Jäger Email & Phone Number

Stockholm County, Sweden

Stockholm, Sweden

Stockholm, Sweden

As the first Swedish Fintech Bankgirot has offered secure, simple and innovative payment solutions since 1959. As head of the business area Digital services, which is strongly growing in recent years, we will realize great opportunities by developing existing and new offerings that will be enablers for banks in the digital transformation. By digitizing an increasing part of everyday economy for end customers, banks can broaden its offering and strengthen its position. The area includes well known and succesful services for e-identification, realtime/mobile payments, e-invoice etc.

http://www.ica.se/

Stockholm, Sweden

Global

Leading supplier of applications within Capital Market and Life in the Nordic. Turnover of approx 45 MEuro with 400 employees in Finland, Sweden, Norway and India. All T1 andT2 customers in the Nordic and a dominant position within SME. A major change mangement assignment which included a turn around from negative results to profitabiliy level of 30% (+67% increase Q1 2014 vs Q1 2013), new offering strategy to reach future growth in the Nordic countries, implementation of Nordic organization (earlier country based) and culture/mind-set, off-shore transition (reached 33% off.shore), key renegotiation with largest customer Nordea where we raised customer satisfaction index with 100%. As Vice President I reported to member of management team of Tieto.

Financial Services ConsultingDirector of area with 5 different business areas like applications, business consulting and outsourcing. Each area with its own unit head and a total of 450 FTE in Finland, Sweden, Belarus and India. Turnover of approx 43Meuro and major customers within banking and insurance, Tier 1 and 2, mainly in Sweden and Finland but also in countries like UK and Netherlands. In one year we managed to turn around the consulting business area from negative numbers to expected profitability levels. (A strategy for repositioning was accepted introduced and area of eBanking applications grew in Sweden.)

Tieto is an leading IT service company in Northern Europe providing IT, R&D and consulting services with approximately 18 000 experts. As manager of Value Networks Sweden I have direct staff responsibility towards respective department heads and indirectly towards the employees of the unit which includes 65 people. 2011 vs 2010 Pipe growth +55%, TCV +21%, Revenue growth 5%, Voice results well above average (employee survey), personal leadership index 95% (2011). Value Networks is a leading business integration service provider in the Nordics who helps customers to collaborate with their business partners, within the financial data flows from “Order to Cash” and “Purchase to Pay”. Tieto Value Networks handles more than 1 billion B2B transactions annually and has over 4,500 direct connected corporates.

The area of responsibility includes the division that handles Marketing and Product management, Communication and Business Development (processes, quality etc). Direct staff responsibility towards respective department heads as and indirectly towards the employees of the department which includes approx 30 people. As Business Area Head, I report to the CEO of Sweden. During my time as Product and Market Director we:Initiated and implemented an overall three-year corporate strategy for TDC Dotcom which included a management system and the cultural integration.Developed and introduced TDC as a mobile operator in Sweden. Created the process for planning sales and marketing on a yearly basis including a ROI follow up on the market budget, build winning offers (creating unique products), a brand platform, structure of a new corporate information set-up including channels and managing large-scale information projects etc.Reduced staff and OPEX costs on a yearly basis.I was assessed to participate in TDCs one year long internal development program, Corporate Leadership Program CLP, which included studies at INSEAD France.TDC is a Nordic supplier of complete communications solutions for the business market. TDC is locally represented all over Sweden with aprox. 30 offices. The company is a fully owned subsidiary to TDC AS, Denmark`s leading telecommunication company.

Duties: All duties that are the responsibility of a CEO, such as reporting to the Board, selling to major customers/retailers and initiatives for strategic partnerships, operations management, build up of structure etc. During my term as CEO, I contributed towards:Boosting turnover by approx. 300% Breaking up exclusivity agreements and bringing about cooperation with two leading brokerage chains. Creating products unique to the industry and acclaimed by the media.

Duties: As a marketing manager I developed and executed on the marketing and PR plans. Customer groups included both B2B and B2C.During my term as Marketing Manager, I contributed towards: Developing the customer base, increasing it from about one hundred B2B national customers to over 600 international customers, primarily in Scandinavia, the Netherlands, Germany and France. Boosting the number of users from 9,627 to approx. 110,000 (consumers) Introducing the company on the Stock Exchange.

Duties:Key Account manager and project manager for some of the company’s biggest customers, such as Bonnier AB (customer and owner), Nordbanken, Sodhexo, the Royal Dramatic Theatre, etc. Developed Clockwork’s/Mogul’s working methods with a view to structuring project procedure, including planning, management, appointments, responsibility and documentation which improved quality and secured delivery.

Business developer for Sweden's first Internetbank, SEB, in 1996. The company's successes in integrating traditional IT solutions with new interfaces such as the Internet later led to the sale of the company and a merger with Guide AB.

Leadership Program

Certification Of Boardwork/Certifiering I Styrelsearbete

Management, Organizations, Strategy, Group Dynamics Etc

The program was connected to the university INSEAD

Degree Of Bachelor In Business Administration And Economics, Business Administration

Economy