Jeanette Rivera Email & Phone Number

Debary, Fl, Us

• Deliver professional and positive communication and interaction with Sanguine and its study participants.• Serve as point of contacts for patients throughout their participation journey from onboarding to post study communication.• Initiate outbound patient phone calls to schedule appointments, confirm visit times, and reschedule visits as needed.• Collaborate with cross-functional teams such as Patient Operations, Field Operations, and Clinical Operations to share study updates and progress.• Utilize logistics dispatch software to assign appointments to mobile health staff, and ensure appropriate documentation and information is notated.• Understand all study parameters and scheduling restrictions, and accordingly schedule field visits in a timely manner.

• Updated and maintained information accuracy within patient database.• Acquired and maintained strong understanding of FDA requirements.• Monitored compliance with FDA guidelines.• Prepared all patient consents/authorizations and regulatory documents ensuring all are done according to FDA/OHRP, HIPAA, GCPs. AHIRB and SOP guidelines and meeting appropriate deadlines.• Built Excel scheduling templates for each clinical study protocol.• Managed multiple calendars and schedules throughout the Institute.• Input data into OpenClinca, iExtend, Epic and MediData.• Trained new onboarding Research Support Assistants• Paid participants for completed study visits• Reviewed ICFs for updated information and IRB updates• Confirmed Consenting Participants for different studies