Jeanine Small Email & Phone Number

Chicago, Il

Formerly known as the Rehabilitation Institute of Chicago, Shirley Ryan AbilityLab is the first-ever “translational” research hospital where clinicians, scientists, innovators and technologists work together in the same space, applying (or “translating”) research real time. Voted number 1 Best Hospital every year since 1991, Shirley Ryan AbilityLab is the global source of science-driven breakthroughs in Human Ability. Responsibilities:• Counseled and partnered with over 100 managers in effectively resolving employee related concerns including performance and learning needs.• Designed, delivered and analyzed employee engagement and exit surveys and interviews to determine employee engagement and training needs, reporting data insights and recommended strategy to leadership.• Managed an annual endowment of $326,000 to design and implement over 25 different employee engagement initiatives for over 2,000 employees. • Co-developed and led a cross-functional employee support program, resulting in effective strategies to assist all staff in managing emotional burnout prior to and during the COVID-19 pandemic.• Effectively managed and built strong relationships with more than 10 third-party vendors.• Facilitated New Hire Orientation biweekly, ensuring content was current and relevant.• Managed the end-to-end unemployment process for over 200 cases.

Lincolnshire, Il

Alight Solutions is an industry leader in providing health, wealth, HR, finance and consumer experience solutions. Formerly known as Aon Hewitt and recently sold to Blackstone, Alight Solutions is considered a $2billion startup. In this role, I was responsible for:• Maintained client relationships through delivery of insights, reporting, and requests, receiving an “A” grade average in client experience for 8 consecutive quarters. • Managed, communicated and collaborated with global teams across divisions to ensure successful production of 401(k) benefit deliverables, including guiding a client through the divestiture of 2,400 plan participants.• Assisted with new hire recruiting and onboarding, resulting in 47 new hires.• Lead all year-end client projects; including high impact communications to 27,000 plan participants, personalized annual plan statements and the annual audit.• Resolved 100% of plan participant escalations and unexpected system defects promptly and effectively by identifying the root cause within the 2-day turnaround timeframe.• Lead and facilitated client-facing meetings and internal team discussions.• Developed proficiency in new systems and technology including SQL and other proprietary reporting tools.

Naperville, Illinois

Since the 1970s, Calamos has provided innovative investment strategies to help investors achieve a range of financial objectives.-Managed and created all social media account content including: Twitter, Instagram and Facebook for all Calamos Family Partner outlets including: Hotel Arista, Arista Spa, TapIn Pub & Carvery, CityGate Grille, SugarToad and Lavazza Naperville. This resulted in a 200% increase in followers and interactions.-Generated daily posts for each social media site to promote deals & products, communicate with new prospects, and increase profitability.-Communicated with managers from each outlet on a daily basis to ensure the correct image was being portrayed over social media, as well as for networking purposes.-Attended weekly meetings with the hotel and food and beverage managers to collaborate on projects.-Presented a monthly dashboard tracking the success of each social media outlet to superiors, along with future goals to improve the social media marketing techniques.

Chicago, Il

BPI Group is a global Human Resources and Consulting firm focused on helping individuals and organizations navigate change.-Obtained training from top executives in the Executive Coaching, Marketing and Outplacement departments of the company.-Executed and planned a quarterly meeting with the cadre of Executive Coaches from around the globe.-Communicated with coaches located around the world via email and phone.-Worked extensively with Excel, PowerPoint, Outlook, Adobe and a list of other Microsoft Office 365 applications.-Created PowerPoint presentations for future interns to train and inform them of their duties with the companies, helpful tools, and tips.-Produced and edited PowerPoint presentations for upcoming conferences.-Redesigned databases and spreadsheets for convenience and attractiveness.-Participated in all conferences and provided input from a millennial perspective.-Oversaw two new interns.

St. Charles, Illinois

Chapple West is a full-service steel building contractor.-Researched and contacted prospective clients through various mediums.-Organized and executed various public relation strategies.-Composed persuasive letters to interested clients.

Master'S Degree, Organizational Psychology, 4.00

Bachelor'S Degree, Business Management And International Business, 3.64

Activities and Societies: Minored in Psychology and held an executive board member role within Phi Mu Fraternity.-Kelley School.

Bachelor'S Degree, Management And International Business, 4.00

Studied in Vienna, Austria from January through May of 2016 -Selected as one of 36 students to live as a business student in Vienna.