Jeannette Foo Email and Phone Number
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Experienced Account Manager with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in SMMP Management, Business Operations & Implementation, Vendor Management, Catering, Sales, Event Management, Marketing, Pre-opening. Strong operations professional with a Bachelor of Business focused in Hotel Management from The Australian International Hotel School. A Relationship architect who is able to establish rapport swiftly with key stakeholders.
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Apac And Gc Regional Operations ManagerBcd Meetings & EventsSingapore -
Apac/Gc Regional Operations ManagerBcd Meetings & Events Apr 2021 - Present
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Operations Account Manager - ApacAmerican Express Global Business Travel Jan 2017 - Dec 2020Singapore• Regional account lead for SMMP clients in APAC in the Pharmaceutical, IT & Financial industry• Oversee team of dedicated meeting planners, shared resources, including joint venture partners • Support implementation, operations and governance for SMMP client• Ensure operational aspects for the client are met and executed and maintained in a compliant manner• Responsible for account growth, retention and conflict and dispute resolutions• Oversee and ensure internal and external SLAs and KPIs are met and that all actions are within set compliance guidelines• Best practice sharing with key stake holders globally to share learnings • Participated in RFP bids & submissions to secure new business for the region• Take on Meeting Manager responsibilities as required -
Singapore Team LeaderAmerican Express Global Business Travel Mar 2016 - Jan 2017Singapore• Oversee the Strategic Meetings Management team and accounts in Singapore• Account development of current accounts within the region• Implementation of Group Air for specific accounts within the Asia Pacific region• Extended collaboration with regional and global Amex teams• Performing Meeting Manager responsibilities in addition
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Meeting Planner - Amex Meetings & EventsAmerican Express Global Business Travel Mar 2014 - Jan 2017Singapore• Serve as the lead planner and be the key liaison with regional and global stakeholders • Execute the pre planning and delivery of events for both face to face & virtual events• End to end event management of the financial, logistics – hotel & travel management, registration, event communication & operations• Upselling of preferred partners to achieve increased revenue for company• Consistently achieving 10-20% savings through effective negotiation with vendors• Co-ordinate and manage 3rd party suppliers and vendors to deliver successful events• Understanding client’s compliance and policies to prepare client communications to internal and external clients
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Manager - Experience ManagementSuntec Singapore Jan 2012 - Mar 2014• Opening team of the New Suntec Singapore in 2013• Manage a range of events types of varying audience sizes• Ensure a smooth transition for the customer between Sales to the Experience Management Team• Main contact person for the client after hand over from Sales • Oversee the end to end of an event• Co-ordinate & organise event logistical and catering requirements• Co-ordinate & ensure smooth delivery from all operational departments• To identify areas for improvements and possible opportunities for continued business• Upselling of services provided by the Centre
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Meeting Specialist - Corporate SalesSuntec Singapore 2009 - 2012• Identify, develop and initiate sales strategies with target clients• Consistently achieve and exceed annual sales targets• Generate new sales contacts through cold calling, sales calls and follow up with sales leads• Foster rapport and maintain strong working relationships with clients• Be the central coordinating person for all services for internal departments and to ensure that the client's needs are met• Manage customer service feedback process after an event and recommends areas for improvement
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Assistant Manager - Corporate SalesSuntec Singapore Jan 2005 - 2009• Identify, develop and initiate sales strategies with target clients• Consistently achieve and exceed annual sales targets• Generate new sales contacts through cold calling, sales calls and follow up with sales leads• Foster rapport and maintain strong working relationships with clients• Manage customer service feedback process after an event and recommends areas for improvement
Jeannette Foo Skills
Jeannette Foo Education Details
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The Australian International Hotel SchoolBachelor Of Business
Frequently Asked Questions about Jeannette Foo
What company does Jeannette Foo work for?
Jeannette Foo works for Bcd Meetings & Events
What is Jeannette Foo's role at the current company?
Jeannette Foo's current role is APAC and GC Regional Operations Manager.
What is Jeannette Foo's email address?
Jeannette Foo's email address is je****@****exp.com
What is Jeannette Foo's direct phone number?
Jeannette Foo's direct phone number is (656)-880*****
What schools did Jeannette Foo attend?
Jeannette Foo attended The Australian International Hotel School.
What skills is Jeannette Foo known for?
Jeannette Foo has skills like Hospitality Management, Hotel Management, Pre Opening, Banquets, Public Relations, Hospitality Industry, Marketing, Hotels, Hospitality, Tourism, Corporate Events, Food And Beverage.
Who are Jeannette Foo's colleagues?
Jeannette Foo's colleagues are Katie Spearman, Stefan Ruiz, Tracy Iarocci, Audra Harris, Sophie Guthrie, Sabina Ornella Sandri, Courtney Miller.
Not the Jeannette Foo you were looking for?
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Jeannette Foo
Senior Project Manager | Seasoned Account Manager Fostering Client Satisfaction And LoyaltySingapore -
Jeannette F.
Singapore -
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Jeannette Foo
Singapore
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