Jecar Rodriguez Email & Phone Number

Carmel, Indiana, United States

• (Furloughed currently due to COVID-19)
• Create a welcoming experience with each new dealer to NextGear Capital
• Contact and schedule onboarding welcome calls with dealers in a timely manner
• Communicate and follow-up regarding scheduling and onboarding welcome calls with NextGear Capital Field Employees.
• Ensure dealer is aware line of credit has been activated and aware of how to utilize line of credit.
• Execute dealer onboarding welcome calls efficiently and accurately by walking a dealer through their account information and benefits of having a line of credit with NextGear Capital.

• Actively seeked new or former producers
• Re-engaged current producers by engaging in consultative selling
• Oversaw entire sales cycle including: prospecting, training new producers, providing customer support & following up on progress
• Documented all sales and communication activities in Salesforce
• Updated stages in pipeline as needed
• Provided high-quality training to new and former producers

Zionsville, Indiana

• Unload packages at a fast-pace using unload safe techniques
• Prioritize handling of overnight service packages
• Send all damaged packages to quality assurance for processing
• Re-tape packages when necessary
• Recognized as a top performer in my area
• Assist managers with training of new package handlers

Indianapolis, Indiana Area

• Actively seeked and close new customer deals
• Supported all sales channels to extend our brand and revenue potential
• Managed current account base and provide first-class customer service
• Coordinate account management tasks with our Client Success Managers
• Utilized CRM tools to track and manage all relationships
• Provided our development team with customer feedback regarding direction on future features

Indianapolis, Indiana Area

• Manage a book of business of 150+ Angie’s List highest revenue producing clients totaling $300k in contract value
• Oversee the entire sales process of an active account, including: retention, growth, new sales, upsells, eligibility prospecting, and customer service
• Establish rapport and maintain liasion with VP’s, CEO’s, and executive level decision makers
• Educate current advertisers on services to increase ROI and bring a consultative sales approach to assist each customer
• Monitor competitive market pricing and trends to provide recommendations to upper management as needed
• Analyze advertising performance, web metrics, and return on investment to consult on advertising initiatives

Indianapolis, Indiana Area

• Established contact with 100+ companies each month to perform business-to-business sales and marketing using a consultative approach to increase their ROI
• Oversaw the retaining, managing, and growing current service provider’s advertising portfolios while proposing and selling additional packages to current client base and referrals
• Started discovery phase through cold calling accounts while researching reviews, categories, and conversation spent on phone
• Setup proper expectation with service providers on how to upsell customers by participating with our platforms
• Consistently grew retained accounts and maintained high consistent participation with them Generated an average of $30,000 total revenue per month (Q4 – 2016) (Top 12 out of 85) Ranked in the top 5% in the.

Indianapolis, Indiana Area

• Sold advertising elements such as ecommerce coupons, web-based search, and publication advertising campaigns
• Managed a book of business of 200+ Angie’s List clients totaling $300k in contract value
• Educated eligible service providers on benefits of Angie’s List, including Storefront and paid advertising opportunities
• Renewed and expanded client’s campaigns monthly based on their individual needs
• Maintained contact with clients every 60 days for quality assurance and to inhibit attrition Achieved and exceeded sales targets (Q1-2016, 102.64% Net Bookings to Goal) Achieved top 20% of the department for 3.

Fishers, Indiana

• Managed a pipeline of 300+ accounts, determining appropriate workout options for delinquent and current borrowers
• Researched titles and requested appropriate procedures to have titles cleared in preparation for liquidations
• Initiated property inspections and BPO’s (Broker’s Priced Opinion) were needed
• Prepared necessary paperwork to submit workout options such as: Reinstatements, Loan Modifications, Short Refinances, Short Sales, Deed-in-Lieu of Foreclosure and Foreclosures
• Negotiated liens/judgments with outside parties
• Exceeded expectations of 2 Liquidations and 3 Retentions per month on a consistent basis

Fishers, Indiana

• Managed a pipeline of 245 accounts working with FHA loans that were 120+ days delinquent
• Advised borrowers of all available options including home retention and non-retention options according to the intentions towards the property
• Followed up with borrowers until there is a resolution made
• Complied with all federal laws related to collection activities Top performer in several areas (amount of outbound calls made, number of documents gathered, consistent quality control of score of 100% versus 90% goal)

Indianapolis, Indiana Area

• Received inbound calls from potential customers interested in ADT security alarms
• Identified the customers’ need and modified the sales pitch accordingly
• Educated customers on the benefits of ADT versus competitors
• Up-sold other products and upgrades to maximize profit according to customers’ needs

Indianapolis, Indiana

• Educated clients related to health care benefits within Healthy Indiana Plan, Hoosier Healthwise and Care Select program
• Worked with team members to achieve and exceed department goals
• Exceeded standards of call monitoring with an estimated average of 96% versus standard of 85%
• Exceeded goals of number of completed health-risk assessments by 50% or more on several occasions
• Assisted in improvement of processes
• Assisted in peer training of fellow co-workers

Indianapolis, Indiana

• Facilitated and assisted service managers in training and supervising package handlers
• Performed necessary tasks in the outbound sort to deliver the best possible service to the customers
• Improved productivity which enhanced overnight service
• Supervised up to 20 employees
• Maximized truck load space to ensure lower costs of transportation
• Consolidated destination points to follow procedures established on delivery of packages

Indianapolis, Indiana

• Loaded trucks following the standards established for load quality and miss load frequency
• Unloaded vans in a timely manner to ensure the best overnight service possible

Indianapolis, Indiana

• Assisted customers in selection of clothes in men’s department
• Practiced suggestive selling
• Top 5 salesperson in several occasions