John Clark Email & Phone Number

Rio De Janeiro Area, Brazil

• Research user and market needs in the B2B, B2C and D2C loyalty spaces.• Ensure the quality and business alignment of current development sprints as Product Owner.• Work with the UX team to design, test and iterate upon the company's next-gen web app.• Measure the success of product features via usage analytics (quantitative) and customer interviews (qualitative).• Test the product as an end user.• Communicate and collaborate with internal stakeholders on the current state and future direction of the product.

Rio De Janeiro Area, Brazil

• Taught private and group English classes to students of all levels.• Prepared students for standardized exams, presentations and conversational situations.

Brasília Area, Brazil

• Conducted and published research on Brazilian internal politics.• Tracked and analyzed Brazilian legislation of interest to the Mission and NGOs.• Scheduled, attended, and documented bilateral meetings.• Compiled and contributed to the weekly written report to the Ambassador.

Greater Philadelphia Area

• Performed integrated testing on cloud-based software product (Angular.JS web app, iOS and Android apps).• Identified code defects and performed root cause analysis, both manually and via Selenium automated scripts.• Collaborated with developers and business stakeholders to prioritize and resolve issues.• Wrote testing documentation and conducted training on procedures.

Greater Philadelphia Area

• Led cultural excursions for international travelers studying English.• Reinforced student language acquisition through extracurricular event programming.• Expanded the Philadelphia school’s online engagement with customers.

Greater Philadelphia Area

• Updated and maintained the cloud-based relationship management database.• Bolstered recruitment efforts through the procurement of eligible broker lists.• Confirmed accuracy of performance data in marketing materials.

Bachelor’S Degree, Computer Science

• Distinction in Major • Coursework includes Data Structures & Algorithms, Multivariate Calculus, Technical Writing and Computational.

Mathematics

• Coursework included Integral & Differential Calculus, Discrete Mathematics, and Financial Accounting