John Clark Email & Phone Number

Rio De Janeiro Area, Brazil

• Research user and market needs in the B2B, B2C and D2C loyalty spaces.
• Ensure the quality and business alignment of current development sprints as Product Owner.
• Work with the UX team to design, test and iterate upon the company's next-gen web app.
• Measure the success of product features via usage analytics (quantitative) and customer interviews (qualitative).
• Test the product as an end user.
• Communicate and collaborate with internal stakeholders on the current state and future direction of the product.

Rio De Janeiro Area, Brazil

• Taught private and group English classes to students of all levels.
• Prepared students for standardized exams, presentations and conversational situations.

Brasília Area, Brazil

• Conducted and published research on Brazilian internal politics.
• Tracked and analyzed Brazilian legislation of interest to the Mission and NGOs.
• Scheduled, attended, and documented bilateral meetings.
• Compiled and contributed to the weekly written report to the Ambassador.

Greater Philadelphia Area

• Performed integrated testing on cloud-based software product (Angular.JS web app, iOS and Android apps).
• Identified code defects and performed root cause analysis, both manually and via Selenium automated scripts.
• Collaborated with developers and business stakeholders to prioritize and resolve issues.
• Wrote testing documentation and conducted training on procedures.

Greater Philadelphia Area

• Led cultural excursions for international travelers studying English.
• Reinforced student language acquisition through extracurricular event programming.
• Expanded the Philadelphia school’s online engagement with customers.

Greater Philadelphia Area

• Updated and maintained the cloud-based relationship management database.
• Bolstered recruitment efforts through the procurement of eligible broker lists.
• Confirmed accuracy of performance data in marketing materials.

Bachelor’S Degree, Computer Science

• Distinction in Major • Coursework includes Data Structures & Algorithms, Multivariate Calculus, Technical Writing and Computational.

Mathematics

• Coursework included Integral & Differential Calculus, Discrete Mathematics, and Financial Accounting