Jedaiah Tan Email & Phone Number

Singapore

Product Offering Enhancement, Growth Strategy• Focused on product innovation and market penetration, spearheaded a ground-up initiative to identify Minimum Viable Products (MVPs) that would enhance our product offerings.• This involved synthesizing external market trends (including regional market research and competitor analysis) with internal capabilities (cross-functional team evaluation of current features and integrating new features into the existing architecture).• The… Show more Product Offering Enhancement, Growth Strategy• Focused on product innovation and market penetration, spearheaded a ground-up initiative to identify Minimum Viable Products (MVPs) that would enhance our product offerings.• This involved synthesizing external market trends (including regional market research and competitor analysis) with internal capabilities (cross-functional team evaluation of current features and integrating new features into the existing architecture).• The identified MVPs were designed for sales and customer success managers to present to clients. Each MVP was accompanied by a tailored go-to-market (GTM) strategy and supporting materials.Delivered firm’s first enterprise level CDP delivery post strategic acquisition• Core BD team winning account value of 450k USD• Delivery lead for the firm’s first enterprise level client, overseeing cross-department team of 5.• Designed project delivery methodology (process and assets) while continually ensuring the team is clear on the objectives of each activity and its implications on the next. This is to encourage ownership (over the methodology) by the pioneering team (key delivery experts within the firm) and further propagation to their respective departments; enabling the firm to repeatedly deliver large scale projects.• Mentored pioneering delivery team in the areas of requirements gathering, business analysis, architecture design and client stakeholder management. Show less

Singapore

CPF Board (SG) https://lnkd.in/d2_p5HgeRedesign and implementation of Web Services and Statements – Release Lead | Agile Transformation•Planned and managed product release process, timeline and agile squad resources, delivering 31 e-Services across 5 development squads, in 12 months•Active coaching of senior client stakeholders (product owner) for alignment with agile ways of working•Co-solutioning and facilitation of problem sets that ariseAsset Development… Show more CPF Board (SG) https://lnkd.in/d2_p5HgeRedesign and implementation of Web Services and Statements – Release Lead | Agile Transformation•Planned and managed product release process, timeline and agile squad resources, delivering 31 e-Services across 5 development squads, in 12 months•Active coaching of senior client stakeholders (product owner) for alignment with agile ways of working•Co-solutioning and facilitation of problem sets that ariseAsset Development OfferingOmni channel Experience and Engagement Platform•Led, designed and developed API-led connectivity using Mulesoft4 across 5 systems in a modular and scalable manner, ensuring system components can be swapped out as required. •Configured SessionM to drive customer loyalty and offer campaigns•Configured Adobe Campaign for targeting and retargeting campaigns Staying Ahead In the World of Permission Marketing•Authored a POV on a world without 3rd party cookies and iOS device IDs for digital marketing. It touches on the implications and what companies can and should do, to prepare and keep future forward. •Designed to-be architecture showcasing what the good looks like based on extensive research and interviews with various SMEsHeineken (SG) https://accntu.re/3tGRj2tHR Innovation Pilot Sprints• Co-led the localization of 4 separate and concurrently-run Pilots stemming from a HR innovation challenge.• Planned and coordinated design, configuration and testing efforts across 4 tech partners, in 4 local operating countries, across 6 different time zones spanning APAC and Europe, unified with an agile innovation sprint methodology over 10 weeks.Loyalty Card for Leading Retail Company (TH)Digital Loyalty Transformation Program• 2IC for Technical Architecture Workstream• Worked with key stakeholders from client and technology vendors in formulating approach for Performance and Penetration testing; overseeing delivery team’s progress• Process mapping of as-is and to-be marketing activities Show less

Singapore

Leading Rail Transport Company (SG)Robotic Process Automation of HR department’s Government leave claims application processBusiness Analyst (and developer in UiPath) covering full life cycle of plan, design, build, test and trainingIncreased accuracy and speed of processing claims of across company of >10,000 FTE, generating >700 claim forms on a monthly basis. -92% reduction in processing time -Monthly savings of 1 week from each of 6 FTEDigitization of 7… Show more Leading Rail Transport Company (SG)Robotic Process Automation of HR department’s Government leave claims application processBusiness Analyst (and developer in UiPath) covering full life cycle of plan, design, build, test and trainingIncreased accuracy and speed of processing claims of across company of >10,000 FTE, generating >700 claim forms on a monthly basis. -92% reduction in processing time -Monthly savings of 1 week from each of 6 FTEDigitization of 7 Finance Department e-Form and Workflow Approval Process-Finance Lead overseeing the requirements gathering, design, build and test phase Planned and conducted training to audience >100 pax for 7 iterations of User Acceptance Test, Train-the-trainer Training and End User Training sessions-Time and cost savings from the digitization and automation of workflow records is projected to achieve -10 million SGD in savings within 5 years Show less

Singapore

• Constructed manual documenting Jenkins customization to complement and augment the company’s testing and health check monitoring procedures through automation and proactive testing• Shared initiative with 6 stakeholders and successfully achieved buy in from 1, with a running implementation at the end of the internship. Others have signalled interest, highlighting savings of over 30 testing man hours/week

Singapore

My responsibilities include:• Analysis and reporting of operational KPI• Automation and refinement of reporting processes• Coordination efforts between offshore and onshore resources in the resolution and management of client backlog, achieving the best record since the conception of the project

Planning and management of Unit's training program and operations

Bachelor'S Degree, Management Information Systems, Marketing Analytics, Magna Cum Laude (With High Distinction)

Activities and Societies: Ballroom Dancing, Freshmen Orientation Camp Vice President

Gce A Level (Integrated Program), Physics, Chemistry, Mathematics, Economics

Activities and Societies: Student Councillor (Corporate Relations), Scouts-Venture Unit, Lion Dance Team