Jedda Wignall Email and Phone Number
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An accomplished technology practitioner and leader with a background in client platform engineering and campus network architecture. I'm passionate about using my cybersecurity governance and engineering skillsets to drive the development and enhancement of highly successful IT programs. Certified CISSP and a member of ISC2 and the Australian Information Security Association.– Apple platforms specialist with over 15 years of expertise designing, deploying, and supporting managed Mac & iOS endpoints, MDM & and requisite infrastructure.– Information systems strategist with proficiency in GRC, business continuity planning, controls assessment and policy creation.– Network architect and consultant specialising in high-density Wi-Fi design, identity, PKI & zero trust.– Backend systems & API developer with in-depth experience creating and integrating APIs and tooling for data automation, aggregation and analysis.– Veteran field service manager with a background overseeing highly decorated vendor repair, reverse logistics & customer support offerings.
Beyond The Box
View- Website:
- beyondthebox.com.au
- Employees:
- 13
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Gm And Principal Consulting EngineerBeyond The BoxEssendon, Vic, Au
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Gm & Principal Consulting EngineerBeyond The Box Apr 2016 - PresentEssendon, Victoria, AustraliaContinuation as a hands-on leader responsible for policy, strategy and service delivery utilising governance and operations principles in an MSP and systems integration environment. Oversight of inventory management and logistics for our BTB and procurement offerings. Experience with supply chain risk management, vendor relations and HR management of a team of 25.Significant focus as a principal engineer and technical subject matter expert responsible for:– Design and provisioning of MDM and UEM systems, configurations and custom scripting for successful deployment and management of over 40,000 endpoint devices.– Apple platforms expertise including IAM platform SSO integration, EAP-TLS, enterprise PKI, SCEP and ACME Managed Device Attestation.– Architecture and design of large-scale wired and wireless networking projects with a specialisation in high-density RF design for performant classroom and education environments.– In-depth consulting and review of IT and security operations design; data and systems classification, controls selection and BCP/DR planning, policy creation and editorial.– Development and expansion of vendor-integrated REST APIs for data and systems automation and reporting.– Leadership, mentoring and escalation for level 1-2 technical staff in a Managed Service capacity.
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Professional Services ManagerBeyond The Box Jul 2014 - Apr 2016Moonee Ponds, Victoria, AustraliaAn excellent opportunity to build on my existing skillset in a larger organisation with a diverse customer base and highly skilled staff of technicians and systems engineers. Directly oversaw a team of 12 as an Apple Authorised Service Provider in addition to contracted IT support services into K-12 education. Solidified a role as a principal architect offering consultancy to schools and corporates in the Apple platforms and network architecture space.Established a Apple-focused corporate MSP practice with ITSM principles leading to a diverse customer base across many verticals. In collaboration with an amazing team, grew this managed services practice to an extremely robust MRR utilising a tight stable of premium technology vendors and expert face-to-face customer support.Provided design and deployment for large-scale campus networks - high-density Wi-Fi & RF design, backbone switching & WAN/VLAN routing, RADIUS, NAC & firewall/proxy; originally primarily in the K-12 education space, but increasingly in small then medium and large corporate.Developed service and reverse logistics systems and APIs to support the service and repair for large-scale fleets of education and corporate devices.
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Service & Integration ManagerStreetwise Feb 2009 - Jul 2014Hawthorn, Victoria, AustraliaExpanded on my existing role to include Apple platforms and network consultancy for schools and businesses. Managed a team of 8 and was the principal engineer responsible for the design and support of small to medium-scale IT solutions in the retail, media and education sectors. During this time, achieved Apple Premium Service Provider status multiple times and was a founding member of the Australian Apple Consultants Network. Started and grew a successful boutique education sales arm contributing 25% of overall organisation revenue.
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Service ManagerStreetwise Nov 2007 - Feb 2009Hawthorn, Victoria, AustraliaGiven an amazing opportunity to lead an initial team of 3, delivering best-in-class service and support under the Apple Authorised Service Provider program. Developed my leadership and customer service skills and began my growth of understanding of the Apple and wider IT channel. During this time, doubled the size of my team and established successful in-home IT support services to augment our sales & repair offering.
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Apple Service TechnicianStreetwise May 2006 - Nov 2007Hawthorn, Victoria, AustraliaEarnt my original Apple technician certifications on my own dime when capacitors & anode apertures were still the parlance and used these to transition to a role in the service & repair team. Learned some cardinal problem-solving and customer service skills that I continue to use to this day.
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Retail AssistantStreetwise Aug 2005 - May 2006Hawthorn, Victoria, AustraliaStarted my technology career selling Macs at an Apple Authorised Reseller when the iPhone was just a prototype in the bowels of Cupertino. Washed windows, sold Mac OS X by the box, and developed a love for the daily grind.
Jedda Wignall Skills
Frequently Asked Questions about Jedda Wignall
What company does Jedda Wignall work for?
Jedda Wignall works for Beyond The Box
What is Jedda Wignall's role at the current company?
Jedda Wignall's current role is GM and Principal Consulting Engineer.
What is Jedda Wignall's email address?
Jedda Wignall's email address is jw****@****mac.com
What is Jedda Wignall's direct phone number?
Jedda Wignall's direct phone number is (039)-372*****
What skills is Jedda Wignall known for?
Jedda Wignall has skills like Management, Integration, Team Management, Mobile Devices, Linux, Account Management, System Administration, Cloud Computing, Technical Support, Strategy, Solution Selling, Sales Management.
Who are Jedda Wignall's colleagues?
Jedda Wignall's colleagues are Zara Scherger, Seán Brazil, Justin Lewis, Trinity Lewis, Dan Parry, Alistair Thomson.
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