Jedda Wignall Email & Phone Number

Essendon, VIC, AU

Essendon, Victoria, Australia

Continuation as a hands-on leader responsible for policy, strategy and service delivery utilising governance and operations principles in an MSP and systems integration environment. Oversight of inventory management and logistics for our BTB and procurement offerings. Experience with supply chain risk management, vendor relations and HR management of a.

Moonee Ponds, Victoria, Australia

An excellent opportunity to build on my existing skillset in a larger organisation with a diverse customer base and highly skilled staff of technicians and systems engineers. Directly oversaw a team of 12 as an Apple Authorised Service Provider in addition to contracted IT support services into K-12 education. Solidified a role as a principal architect.

Hawthorn, Victoria, Australia

Expanded on my existing role to include Apple platforms and network consultancy for schools and businesses. Managed a team of 8 and was the principal engineer responsible for the design and support of small to medium-scale IT solutions in the retail, media and education sectors. During this time, achieved Apple Premium Service Provider status multiple.

Hawthorn, Victoria, Australia

Given an amazing opportunity to lead an initial team of 3, delivering best-in-class service and support under the Apple Authorised Service Provider program. Developed my leadership and customer service skills and began my growth of understanding of the Apple and wider IT channel. During this time, doubled the size of my team and established successful.

Hawthorn, Victoria, Australia

Earnt my original Apple technician certifications on my own dime when capacitors & anode apertures were still the parlance and used these to transition to a role in the service & repair team. Learned some cardinal problem-solving and customer service skills that I continue to use to this day.

Hawthorn, Victoria, Australia

Started my technology career selling Macs at an Apple Authorised Reseller when the iPhone was just a prototype in the bowels of Cupertino. Washed windows, sold Mac OS X by the box, and developed a love for the daily grind.