Providing the Starbucks experience, recommending drinks and food pairings, striving to make every moment right gathering the pulse of the customer while working in teams of 2-5

• Managing Ladbrokes/Corals gambling facilities solely with digital slots and sport betting machines, while registering hand written bets on horse-racing, sports, lotteries etc.• Delivering an outstanding customer experience while resolving queries, concerns or disputes over a variety of customers across a multitude of shops in the business marketplace• Known to be cognizant at the workplace with handling money and dealing with high stake customers; sought out to work at peak business hours and tournaments such as the Grand Nationals• Extensively used Power BI to gather KPIs and monitor performance and areas of enhancement

• Designed and analysed Mechanical systems collaborating with Scientists & Technical Officers for Naval systems.• Contributed towards Project TAL, Anti-torpedo systems and balloon recovery proto-type testing utilities.• Generated 2D, 3D designs of components, virtual simulations, and FEM analysis towards qualifying designs.

• Core-developer of the pilot batch for the Incident Response Team as a sole QA at a new-found site with 34 agents.• Developed Dashboards, weekly reports using Google scripting, sheets and Power BI for inference analysis.• Collaborated with the BI Team, monitored and mentored agents working with a network of sites.

Oorja Energy Engineering services deal with Renewable energy products such as solar energy products and primarily with Radiant Cooling technology for large-scale sites. As a Project Engineer, my responsibilities included leading the team of tradesmen in completing and making improvisations on the design based on the necessities and existing conditions. The job required working on-site (all over India) at the client's location and handing over the successful completion of the project.

As a Cad Support Engineer. I would go through drawings of Submarine layouts and generate NDT plans for the welds based on the cruciality and location. Ensuring appropriate testing was in place and revising old ones for newer versions was the priority.