Associate Digital Operations - Cheque Fraud Investigator
CurrentClient: US Residential mortgage• Analyzing financial records and gathering evidence, excellent attention to detail and ability to spot anomalies in financial records.• Finding the irregularities and discrepancies in cheque transactions.• Raising ticket via Email and Quest ticketing tool to the onshore team.• Prepared detailed investigation reports and presented findings to senior management and relevant stakeholders.• Extensive knowledge of cheque fraud detection and stayed up to date with emerging trends and new techniques in cheque fraud like KYC to enhance investigation capabilities.