Jeevan Megavath Email & Phone Number

Hyderabad, In

- Provided exceptional chat and international call support to customers, achieving a 90% customer satisfaction rating through prompt query resolution and personalized assistance. - Resolved PayPal, Stripe, EBANX, and CCAvenue disputes, addressing fraud and payment-related risks- Successfully managed sales and billing responsibilities, leveraging payment gateways like Stripe, PayPal, EBANX, and CCAvenue to process transactions, resulting in a 20% increase in successful payments.- Demonstrated expertise in enhancing customer success by focusing on client needs, leading to a 15% improvement in customer retention rates.- Employed effective communication and problem-solving skills to handle diverse customer inquiries, maintaining a 95% issue resolution rate.

- Implemented off-page SEO strategies to boost website visibility and organic search rankings. - Executed successful link building campaigns to increase referral traffic.- Conducted outreach efforts to acquire high-quality backlinks from authoritative websites.- Collaborated closely with content teams to create engaging content for link acquisition and guest posting.- Monitored and analyzed backlink profiles using SEO tools to ensure site health and optimize search engine performance.

- Utilized Python and SQL for data extraction and web scraping to gather relevant information.- Executed ETL processes to convert raw data into structured formats suitable for analysis.- Constructed data pipelines to handle real-time data processing and facilitate analytics.- Leveraged Apache Airflow to automate workflows, reducing manual effort significantly.- Introduced data warehousing techniques using Snowflake to enhance data storage efficiency.- Applied data validation methods to maintain the quality and integrity of collected data.