Jeffrey Deckman Email & Phone Number

Implement operations management that grows sales and enhances the customer service experience in turnkey remodeling and new construction installed sales. Support top-line and gross profit growth through solid business practices and tactics. Ensure smooth workflow of all projects from work order to completion.Overhauled an ISS program with new installers.

Lead all sales and accounting/ planning, forecasting, and reporting management efforts for assigned accounts. Understand, assess, and anticipate customer objectives, strategies, and requirements to identify and pursue sales opportunities. Exceeded 2019 sales plan by 18% with 88% of distribution locations meeting or exceeding plan. Exceeded 2018 sales plan.

Bristol, Pennsylvania

Primary responsibilities include ensuring the smooth coordination of all departments and the operation of the entire branch. Ensure the outside sales and inside sales teams work in conjunction with warehouse staff to provide superior customer service in a manner that exceeds expectations.Took over a branch that posted a quarter-million-dollar loss the.

Aston, PA

Duties include all aspects of daily branch operations including outside sales team support to inventory management. Ensuring customer delivery workflow is managed and on time. Increased emphasis on specialty millwork that increased margin and added a broader product offering. Specialized in Commercial Roofing Products such as EPDM and TPO

Concordville, PA

Responsibilities included daily operations, coordinating deliveries, receiving materials, inventory control accuracy procedures, and supporting the outside sales team. Implemented a weekly product event luncheon to showcase new products.Managed contractor rewards program that emphasized customer loyalty and retention.

Tower and Radar Approach Control rated. Participted in Operation Eldorado Canyon, Libya strike. Maintained a NATO- CLASS security clearance. RAF Mildenhall Tower trainer.

Education record

Education record