Jeffrey Deckman Email & Phone Number

Implement operations management that grows sales and enhances the customer service experience in turnkey remodeling and new construction installed sales. Support top-line and gross profit growth through solid business practices and tactics. Ensure smooth workflow of all projects from work order to completion.Overhauled an ISS program with new installers and grew first-year business by 38% in 2020. Exceeded forecast plan and metrics in 2022, and 2023 budget years. Assisted sister… Show more Implement operations management that grows sales and enhances the customer service experience in turnkey remodeling and new construction installed sales. Support top-line and gross profit growth through solid business practices and tactics. Ensure smooth workflow of all projects from work order to completion.Overhauled an ISS program with new installers and grew first-year business by 38% in 2020. Exceeded forecast plan and metrics in 2022, and 2023 budget years. Assisted sister location in identifying and correcting areas of frequent service and quality issues. Show less

Lead all sales and accounting/ planning, forecasting, and reporting management efforts for assigned accounts. Understand, assess, and anticipate customer objectives, strategies, and requirements to identify and pursue sales opportunities. Exceeded 2019 sales plan by 18% with 88% of distribution locations meeting or exceeding plan. Exceeded 2018 sales plan by 11% with 73% of the 58 distribution locations meeting or exceeding plan. Exceed 2017 sales plan by 9% with 62% of the 51… Show more Lead all sales and accounting/ planning, forecasting, and reporting management efforts for assigned accounts. Understand, assess, and anticipate customer objectives, strategies, and requirements to identify and pursue sales opportunities. Exceeded 2019 sales plan by 18% with 88% of distribution locations meeting or exceeding plan. Exceeded 2018 sales plan by 11% with 73% of the 58 distribution locations meeting or exceeding plan. Exceed 2017 sales plan by 9% with 62% of the 51 distribution locations meeting or exceeding plan. Launched The Home Depot Special Order Program for 35 locations. First-year best in the region and fourth nationwide. Show less

Bristol, Pennsylvania

Primary responsibilities include ensuring the smooth coordination of all departments and the operation of the entire branch. Ensure the outside sales and inside sales teams work in conjunction with warehouse staff to provide superior customer service in a manner that exceeds expectations.Took over a branch that posted a quarter-million-dollar loss the prior year and made it profitable in the first year. We achieved this by renegotiating the lease, restructuring the inventory, and ensuring… Show more Primary responsibilities include ensuring the smooth coordination of all departments and the operation of the entire branch. Ensure the outside sales and inside sales teams work in conjunction with warehouse staff to provide superior customer service in a manner that exceeds expectations.Took over a branch that posted a quarter-million-dollar loss the prior year and made it profitable in the first year. We achieved this by renegotiating the lease, restructuring the inventory, and ensuring the team was fully engaged and felt as if they had a stake in our success. Show less

Aston, Pa

Duties include all aspects of daily branch operations including outside sales team support to inventory management. Ensuring customer delivery workflow is managed and on time. Increased emphasis on specialty millwork that increased margin and added a broader product offering. Specialized in Commercial Roofing Products such as EPDM and TPO

Concordville, Pa

Responsibilities included daily operations, coordinating deliveries, receiving materials, inventory control accuracy procedures, and supporting the outside sales team. Implemented a weekly product event luncheon to showcase new products.Managed contractor rewards program that emphasized customer loyalty and retention.

Tower and Radar Approach Control rated. Participted in Operation Eldorado Canyon, Libya strike. Maintained a NATO- CLASS security clearance. RAF Mildenhall Tower trainer.

Education record

Education record