Jeff Anis

Jeff Anis Email and Phone Number

Experienced IT Professional | Digital Transformation | Customer Focused | Results Driven | Analytical Thinker @ FOX Sports
los angeles, california, united states
Jeff Anis's Location
Los Angeles, California, United States, United States
Jeff Anis's Contact Details
About Jeff Anis

Experienced IT Professional with a demonstrated history of working in the accounting industry. Proficiencies include Analytical Skills, Customer Service, Application Support, Team Building, and Creative Problem Solving. Strong technical background with a Bachelor of Science - BS focused in Information Technology from

Jeff Anis's Current Company Details
FOX Sports

Fox Sports

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Experienced IT Professional | Digital Transformation | Customer Focused | Results Driven | Analytical Thinker
los angeles, california, united states
Website:
foxsports.com
Employees:
3364
Jeff Anis Work Experience Details
  • Fox Sports
    Systems Support Engineer
    Fox Sports Aug 2021 - Present
    Los Angeles, California, United States
  • Ey
    Application Support Specialist
    Ey Jan 2019 - Aug 2021
    Los Angeles, California, United States
    • Respond to issues through email, live chat, telephone and in-person and acted as single point of contact for customers from first contact through to resolution of their issue• Collaborate with teams globally (i.e., helpdesk, infrastructure or development) to resolve problems in an efficient and timely manner and ensure consistent service• Conduct investigations/research, collect additional information and accurately document issues for seamless escalation within and between teams•… Show more • Respond to issues through email, live chat, telephone and in-person and acted as single point of contact for customers from first contact through to resolution of their issue• Collaborate with teams globally (i.e., helpdesk, infrastructure or development) to resolve problems in an efficient and timely manner and ensure consistent service• Conduct investigations/research, collect additional information and accurately document issues for seamless escalation within and between teams• Communicate trends to leadership to aid in system development and suggested innovative solutions to improve customer experience• Write product support articles and document FAQs• Participate in daily stand ups and assist with testing to identify problem areas Show less
  • Ey
    Onsite Support
    Ey Oct 2004 - Jan 2019
    Atlanta, Georgia, United States
    • Resolved complex incidents associated with firm standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical incidents to prevent future occurrences. • Coordinated with vendors and 3rd party suppliers to facilitate hardware and software implementations• Performed asset management activities (procurement, receipt, inventory, tracking, distribution) in accordance with firm policy and IT Service process• Operated as… Show more • Resolved complex incidents associated with firm standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical incidents to prevent future occurrences. • Coordinated with vendors and 3rd party suppliers to facilitate hardware and software implementations• Performed asset management activities (procurement, receipt, inventory, tracking, distribution) in accordance with firm policy and IT Service process• Operated as “remote hands” for other IT functions, such as Telecommunications, Networking and Cyber Security• Anticipated technology support issues, and acted creatively to implement technical and business solutions to complex end user technology needs and issues• Worked independently on small projects and assessed the special needs of local area offices and engagements, and responds appropriately• Documented and tracked the status of inquiries, coordinated incident response, and conducted follow ups to ensure end user satisfaction• Provided consultative solutions to end users working onsite and remote locations• Managed team of lower-level technicians and interns and provided guidance towards their development Show less

Jeff Anis Education Details

Frequently Asked Questions about Jeff Anis

What company does Jeff Anis work for?

Jeff Anis works for Fox Sports

What is Jeff Anis's role at the current company?

Jeff Anis's current role is Experienced IT Professional | Digital Transformation | Customer Focused | Results Driven | Analytical Thinker.

What is Jeff Anis's email address?

Jeff Anis's email address is je****@****oud.com

What schools did Jeff Anis attend?

Jeff Anis attended Georgia Southern University.

Who are Jeff Anis's colleagues?

Jeff Anis's colleagues are Patricia Shanks, Laura Martiñon, Jeff Kirby, Timothy Wodzisz, Pitter Matheus Coelho, Bonnie Lou Smith, Luke Brynczka.

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