Installation and configuration of VMware vCloud Director and supporting vSphere infrastructure enabling private Cloud Service offerings for large Enterprise Customers.

Professional Services, Consultant, – Scottsdale, AZ, 2007 -PresentProfessional Services Consultant supporting the Western Region • Core team member supporting the VMware Software Lifecycle Automation (VSLA) Practice.• Conduct VMware Lab Manager Jumpstarts and Assessments throughout the West.• Conduct VMware Virtual Assessments throughout the West.• Conduct VMware Health Checks throughout the West.• Conduct VMware Plan and Design assessments throughout the West.

CA Technology Services, Senior Consultant, – Scottsdale, AZ, 2001-2006Supported both Eastern and Western regions utilizing CA software on advanced customer implementations.• Developed standards for advanced monitoring and notification procedures for data center monitoring resulting in increased SE productivity. • Developed “lights out” system monitoring capabilities utilizing existing automated procedure scripts which enable Tier II personnel the ability to focus on more advanced… Show more CA Technology Services, Senior Consultant, – Scottsdale, AZ, 2001-2006Supported both Eastern and Western regions utilizing CA software on advanced customer implementations.• Developed standards for advanced monitoring and notification procedures for data center monitoring resulting in increased SE productivity. • Developed “lights out” system monitoring capabilities utilizing existing automated procedure scripts which enable Tier II personnel the ability to focus on more advanced systems operations.• Implemented a software distribution mechanism (CA Desktop Server Management Bundle) to deliver software packages across all platforms in the environment.• Developed Best Practices solutions and Change Control processes ensuring quality.• Successfully deployed to over 30 large customers on both East and West coast. Show less

CA Technology Services, Senior Consultant, – Livingston, NJ, 1998-2001 Developed static monitoring policy that the data center could sell to internal business units and external customers. • Developed automation scripts for HP/SUN/AIX and Linux platforms.• Developed standard monitoring policies for cross platform environments.• Ensured all Enterprise License Agreements (ELA) were tracked and reported to management.

AT&T BELL LABORATORIES – Berkley Heights, NJ 1995-1998 1995-1998Member of Technical Staff – Local OfferingPartnered with Lucent Technologies to install and configure Operating Support Systems to support AT&T’s Local telephone offering in White Plains, NY. • Installed and configured OSS applications on HP Server farms.• Migrated OSS applications from OS version 9/043B to 10.X.• Provided 7X24 server coverage for entire data center.• Architected and implemented FDDI… Show more AT&T BELL LABORATORIES – Berkley Heights, NJ 1995-1998 1995-1998Member of Technical Staff – Local OfferingPartnered with Lucent Technologies to install and configure Operating Support Systems to support AT&T’s Local telephone offering in White Plains, NY. • Installed and configured OSS applications on HP Server farms.• Migrated OSS applications from OS version 9/043B to 10.X.• Provided 7X24 server coverage for entire data center.• Architected and implemented FDDI conversion project. Show less

AT&T BELL LABORATORIES – Somerset, NJ 1992-1995Member of Technical Staff – Customer CareAT&T’s Customer Care platform enabled call centers to provision circuits, log issues, and access legacy applications. • Installed HPUX 10.X OS on HP K series machines.• Developed application file sets in support of the Customer Care Environment.• Provide 7X24 Tier III application support to all remote call centers.

AT&T BELL LABORATORIES – Somerset, NJ 1989-1992Member of Technical Staff – Federal Telecommunication System 2000FTS2000 was AT&T’s federal offering to provide telecommunication infrastructure through the year 2000. Provided 7X24 Tier II Production Support for the 3B2 infrastructure.• Responsible for diagnosing, troubleshooting and resolving application and network issues in accordance to the Service Level Agreements.• Developed, managed and implemented work plans for the… Show more AT&T BELL LABORATORIES – Somerset, NJ 1989-1992Member of Technical Staff – Federal Telecommunication System 2000FTS2000 was AT&T’s federal offering to provide telecommunication infrastructure through the year 2000. Provided 7X24 Tier II Production Support for the 3B2 infrastructure.• Responsible for diagnosing, troubleshooting and resolving application and network issues in accordance to the Service Level Agreements.• Developed, managed and implemented work plans for the installation of application software releases, upgrades and network changes on both the production and training environments Show less