Jeff Baylor Email & Phone Number

Scottsdale AZ

Installation and configuration of VMware vCloud Director and supporting vSphere infrastructure enabling private Cloud Service offerings for large Enterprise Customers.

• Professional Services, Consultant, – Scottsdale, AZ, 2007 -PresentProfessional Services Consultant supporting the Western Region
• Core team member supporting the VMware Software Lifecycle Automation (VSLA) Practice.
• Conduct VMware Lab Manager Jumpstarts and Assessments throughout the West.
• Conduct VMware Virtual Assessments throughout the West.
• Conduct VMware Health Checks throughout the West.
• Conduct VMware Plan and Design assessments throughout the West.

• CA Technology Services, Senior Consultant, – Scottsdale, AZ, 2001-2006Supported both Eastern and Western regions utilizing CA software on advanced customer implementations.
• Developed standards for advanced monitoring and notification procedures for data center monitoring resulting in increased SE productivity.
• Developed “lights out” system monitoring capabilities utilizing existing automated procedure scripts which enable Tier II personnel the ability to focus on more advanced… Show more CA Technology Services, Senior.
• Developed “lights out” system monitoring capabilities utilizing existing automated procedure scripts which enable Tier II personnel the ability to focus on more advanced systems operations.
• Implemented a software distribution mechanism (CA Desktop Server Management Bundle) to deliver software packages across all platforms in the environment.
• Developed Best Practices solutions and Change Control processes ensuring quality.

• CA Technology Services, Senior Consultant, – Livingston, NJ, 1998-2001 Developed static monitoring policy that the data center could sell to internal business units and external customers.
• Developed automation scripts for HP/SUN/AIX and Linux platforms.
• Developed standard monitoring policies for cross platform environments.
• Ensured all Enterprise License Agreements (ELA) were tracked and reported to management.

• AT&T BELL LABORATORIES – Berkley Heights, NJ 1995-1998 1995-1998Member of Technical Staff – Local OfferingPartnered with Lucent Technologies to install and configure Operating Support Systems to support AT&T’s Local.
• Installed and configured OSS applications on HP Server farms.
• Migrated OSS applications from OS version 9/043B to 10.X.
• Provided 7X24 server coverage for entire data center.
• Architected and implemented FDDI… Show more AT&T BELL LABORATORIES – Berkley Heights, NJ 1995-1998 1995-1998Member of Technical Staff – Local OfferingPartnered with Lucent Technologies to install and configure.
• Architected and implemented FDDI conversion project. Show less

• AT&T BELL LABORATORIES – Somerset, NJ 1992-1995Member of Technical Staff – Customer CareAT&T’s Customer Care platform enabled call centers to provision circuits, log issues, and access legacy applications.
• Installed HPUX 10.X OS on HP K series machines.
• Developed application file sets in support of the Customer Care Environment.
• Provide 7X24 Tier III application support to all remote call centers.

• AT&T BELL LABORATORIES – Somerset, NJ 1989-1992Member of Technical Staff – Federal Telecommunication System 2000FTS2000 was AT&T’s federal offering to provide telecommunication infrastructure through the year 2000..
• Responsible for diagnosing, troubleshooting and resolving application and network issues in accordance to the Service Level Agreements.
• Developed, managed and implemented work plans for the… Show more AT&T BELL LABORATORIES – Somerset, NJ 1989-1992Member of Technical Staff – Federal Telecommunication System 2000FTS2000 was AT&T’s federal offering to.
• Developed, managed and implemented work plans for the installation of application software releases, upgrades and network changes on both the production and training environments Show less