Jeff Bielke Email & Phone Number

Remote

- Configure MDM/PIM solutions within the WinShuttle EnterWorks tool- Lead and participate in client-facing workshops, such as; requirements gathering, analysis, and design- Become a trusted member of client teams by understanding their business, terminology, culture, goals and business needs- Act as an advisor to clients, bringing insight into expertise gained from common business cases and best practices- Identify and document, both functionally and technically, the current state and future state artifacts, i.e., documents, pictures, videos, etc.- Configure and implement business processes and governance models that help clients achieve the clients targeted outcomes- Help lead clients to develop and implement data quality management practices and tools

- Lead in-person discovery meetings with clients and stakeholders to evaluate current PIM/MDM systems and processes along with adapting unique business needs to create and recommend new PIM/MDM solutions within the EnterWorks platform.- Document components to integrate PIM/MDM solutions with external applications.- Design and build workflows and custom portal components to enhance governance and quality of product data solutions.- Define test cases and develop and execute test plans.- Document business requirement for business processes and abide by those requirements for future projects.- Compile analysis reports that are delivered to developers and follow-up on all results.- Implement a comprehensive management plan for each project.- Hold regular stakeholder meeting to keep all interested parties updated on project progress.- Build and maintain long-term client and business partner relationships.

Scottsdale

Through utilization of the EnterWorks Enable platform, assist in the day to day operation of the PIM system through data management of all specification and asset related databases responsible for consumer and dealer facing content through our network of global websites, dealer portals, printed price lists and PRPs. As well as archival and support documentation, quality control, governance and auditing of data accuracy. Assist in business function through collaborative measures with Marketing, Sales and eCommerce team to ensure up to date, timely and accurate delivery of information. Leverage the solutions available in Enable software to solve for requests and problems from all Manufacturing and Marketing business units. All while staying aware and flexible of potential business needs by providing preemptive tools, databases and functionalities. Specialize in the accuracy of specification and hierarchy architecture in relation to web faceting and template mapping. As well as the organization and re-focusing of data sets into complete and functioning models ready to implement into given repositories or hierarchies with the intent of providing ease of use access for any given business units need. Assist in Specialty Brand website re-factors in regard to adjusting product flow, mapping and accuracy involving specification, assets, URL primaries and SEO functionality. Control process of Price List sequencing, structure and population with necessary hierarchy navigation and architecture through collaboration with Marketing and Product teams.

Scottsdale

Handle day-to-day inquiries for full FMIC family of brands as the front line of consumer contact. Responsible for knowing product line, past and present, in regard to functionality, history, variation and manufacturing procedures. Coordinate Warranty Claims by handling contact and organization on a case-by-case basis with consumer, dealer, service center and in-house technicians. Offered simple, over-the phone maintenance, repair inquiries and advice for Stringed Instruments and Amplifiers. Conduct brand relations in a timely, friendly and informative manner through phone and email contact. All while being available to support and train all members of the team in any situation. Handle upkeep and organization of Certified ASC interactive map through ZeeMaps, Fraud analysis through CyberSource and DemandWare. Daily use of Filemaker and SAP. With the introduction of a Direct Sales initiative, provide a pleasant, consultative sales experience to ensure all needs and wants are met.

Scottsdale

Responsible for the orientation and training of all new hires. As well as keeping all sales staff updated and knowledgeable on existing and new product regardless of being new to the market, or new to the store. Provided example of proper sales etiquette and customer service by displaying ample product knowledge and comfort in the environment and in terms of hands on demonstration. Tracked and organized sales metrics for entire sales staff and provided coaching in situations needing improvement or correction. Assisted Store and Operations Manager in maintaining sales goals, bookkeeping, store appearance, as well as running the store and all duties within upon their absence comfortably. Worked with Operations team to ensure proper inventory and maintenance needs were to standard and held to the highest possible level. As well as maintaining Used inventory and ensuring proper representation through this stores used website including description, picture uploads and follow up inquiries.

Tempe

Responsible for ensuring security of patrons and artists. Reconcile parking fees and coordinate security team. At times, help with load-in, setup, sound check and lighting.

Phoenix

Responsible for office management. Those duties included general office upkeep, shipping, receiving and courier duties. Beyond office management, responsible for marketing artists to independent, and corporate, radio stations across the country. Involved in creative design for one-off cd/vinyl runs, as well as handling social media interaction on behalf of the label and artists. Received and evaluated press kits from prospective artists, and informed label head of possible fits within the brand. Assisted in some engineering and recording duties, as well as minor tour management and coordination from the office while artists and management were on the road.

Audio Production Technologies/Music Business

Studied Music Business and Audio Production Technologies.

Communications/Journalism

Studied Communications and Journalism