Managing the delivery and installation of new water jet cutting systems and Ultra high pressure pumps in North America, Canada and Mexico. Work with customers to provide utility and system requirements. Verify site readiness with the customer prior to install. Coordinate delivery of system shipments from multiple sites. Support field service engineer during installation of water jet cutting system. Chairperson for safety committee & incident response group

Manage the distribution of information to the unit members related to missions. Liaison between the sheriffs office and unit in town operations leaders (dispatcher) to build a highly capable/unified response. collect and distribute learning opportunities based on knowledge gained during missions and training.

• 100% volunteer organization providing 24/7 365 day a year on-call assistance to the King County Sheriffs office.• Responsible for build out and maintaining of organization owned vehicleso Command vehicle with communications, computer and planning equipment.o Forward operating vehicle used for rapid deployment and in field command activity. Mobile repeater, search gear, etc. o Driver instructor for organization owned equipment. o One of a select few drivers to be authorized to drive King County owned vehicle to both Search & Rescue missions and other county requested events.• Work with multiple agencies and jurisdictions on a regular basis using ICS & NIMS protocol for all aspects of mission activity and planning• Specialties include lost or missing people, injured individuals on or off trail, evidence searches for various agencies both active and cold cases, transportation, base camp security, traffic control, regional disaster assistance, • Communications via various commercial and government radio frequencies including Ham, VHF, UHF and 800MHZ radios, repeater setup and communication plans for national inter-operability on VTAC and UTAC channels.• Air Ops Team member o Set up and control Helispot and Helibase locations o Trained as a “TOLC” take off and landing coordinatoro Staging coordinator o Safety officer

• Managed key customer accounts with annual revenue of $132M across the US and Canada.• Managed customer inventory and web based shipment portals to maintain a 97% customer satisfaction rating.• Worked with multiple production departments to ensure timely order fulfillment that resulted in a 98% fill rate. • Served as first point of contact between senior management, vendors, transportation, and external customers to proactively identify and address customer’s needs and concerns.

• Manage closeout documents remodel of 1,500 rebranded T-Mobile storeso Oversee project completion timelines, manage purchase orders, warranty, lien release and contract auditing processes.Member of T-Mobile emergency response team.

• Lead product development, design, and production of safety and environmental products such as the Extreme LZ kits, SudSafe carwash kit, and various custom spill kits.• Subject matter expert for multiple manufactures in environmental & safety products.• Negotiated shipping rates for LTL, truckload and small package shipments to ensure better value to the business and customers.• Negotiated and managed government contracts for single purchase, multi-year, and IDIQ contracts.• Managed vendor and customer database for supplier, including government, commercial and individual customers.• Analyzed market trends, competition, and costs to create 3-tier pricing structure for commercial, government, and wholesale markets. • Utilized lean manufacturing techniques to improve overhead and efficiencies in the warehouse and worked with vendors to ensure product availability within proximity of customer or warehouse for timely delivery thru 3PL facilities.

Managed customer communication, provided product consultation and recommendation• Supported outside sales team by preparing quotes, process customer orders, created customized solutions based on customer requirement• Built strong relationships with vendors and clients leading to long-term repeat business

Residential Sales Consultant for Qwest communications specializing in land lines, DSL, Cellular phone service,and bundled packages• Utilized consultative sales techniques to provide the best solution to residential customers, including newservice, upgrades, and technical support

Managed inbound calls from customers and stores within the coverage region• Responded to customer questions regarding cellular services availability, added features, and provided technicalissue resolution• Efficiently handled customer escalation, resulting in 99% one-call resolution as well as monitored calls fortraining and coaching of other team members.

Responsible for day to day operations of retail sales and production, including hiring and training of team members for production and sale of products• Scheduled team members for various festivals and special events around the NW while managing upto 40 team members per day during festivals• Responsible for daily deposits and production scheduling• Ordered raw materials for production of confections and supplies for remote locations• Created 800 phone number promotion to increase sales• Implemented 2-way radio system to increase effectiveness of restocking remote locations on property