Facilitates Research for Advance Development Strategies, Training of Management and Staff in B2B, Sales Retention, Finance Development & Department Structuring. I also conducted classroom in addition I have negotiated and coordinated agreements with venders, contractors and sub- contractors to maximize profit potential. By applying appropriate human resource principles in order to foster a productive, team-oriented work environment and enhanced

Established # 1 Cadillac Certified Used Car Sales volume in Arizona 2013 to Present My responsibilities included but were not limited to monitoring performance of all sales staff and hiring and training of new employees. Managed all work on Pre-owned vehicles in compliance to all Federal, State and local regulation. Determined potential avenues for increase sales and established new processors’ for maintaining better accountability and ensuring client follow up by employees I… Show more Established # 1 Cadillac Certified Used Car Sales volume in Arizona 2013 to Present My responsibilities included but were not limited to monitoring performance of all sales staff and hiring and training of new employees. Managed all work on Pre-owned vehicles in compliance to all Federal, State and local regulation. Determined potential avenues for increase sales and established new processors’ for maintaining better accountability and ensuring client follow up by employees I analyzed the market’s needs and prepared the information needed to stock vehicles, to better service client’s needs and ensure correct vehicle inventory.I developed sales training classes and prepared standards of product knowledge that assisted staff in reaching personal and company’s goals. I have a strong knowledge of Certification sales process needed to increase added value to sales of product.My training and experience has given me the tools to utilize my skills in the management of people and departments within many operations structures. In addition to my many roles as Director, I was responsible for all vehicles to be wholesaled via all auction sources. Show less

Under my leadership our store set an all time sales record for Toyota Certified Pre-Owned Vehicle with sales of over 1000 units sold in 2011Engaged and motivating the team to achieve key goals, in performance expectations and in the teaching of AutoNation best practice processesThrough my high-level of involvement in the day-to-day operations, we were able to achieve the company’s objectives and business goals. Manage the negotiation process with Sales Associates ensuring that… Show more Under my leadership our store set an all time sales record for Toyota Certified Pre-Owned Vehicle with sales of over 1000 units sold in 2011Engaged and motivating the team to achieve key goals, in performance expectations and in the teaching of AutoNation best practice processesThrough my high-level of involvement in the day-to-day operations, we were able to achieve the company’s objectives and business goals. Manage the negotiation process with Sales Associates ensuring that customers understood their vehicle purchase options and pricing, with a (Win-Win) mind set.Appraised vehicles for trade and purchases, while managing a 55 day turn of inventory using AutoNation designed bucket system.Managed all areas of customer retention, including; Showroom, E-Commerce, and Phones via Compass C.R.M. Partnered with General Manager to plan out objective and manage pre owned vehicle inventory Manage controllable expense elements for the Used Vehicle Department’s P&L’sAnalyze the business to determine shortfalls and develop action plans to improve performance Show less