Jeff Boyte Email & Phone Number

Tulsa, Oklahoma, United States

Dallas-Fort Worth Metroplex

• Transformed a fragmented sample management organization into a performance-driven unified national workforce management team.
• Led $70M US field operations and client insights divisions across client relations, operations, sales, finance, and workforce management.
• Increased productivity by 20% after rebuilding a 450+ sales organization.
• Accountable for client insights and engagement organization for Nielsen’s local and national audience measurement business, increasing client satisfaction, retention, and renewals—maintained accountability following.
• Spearheaded Nielsens’ US COVID-19 response team as part of a global PMO, enabling 1,400+ staff to safely engage 40,000 clients.
• Won Nielsens’ highest performance achievement award (Arthur C Nielsen Award) in 2021 and 2022 following Covid-19 leadership.

Dallas-Fort Worth Metroplex

• Managed the sales and service organizations for Nielsen's radio and television verticals, including accountability for market recruitment, installation, and maintenance.
• Oversaw team of 235 FTEs and $25M budget.
• Saved $2M leading post-acquisition integration, training staff on dual roles/common geographies, enabling workforce reduction.
• Built out a rotational Leaders in Training Program, mentoring and developing 50 future leaders, with program adopted nationally.
• Oversaw a team of over 100 call agents as mentor and coach.
• Expanded multiple market panels by 25%, improving product quality and client satisfaction.

Dallas-Fort Worth Metroplex

• Oversaw vendor engagement across the North American and Latin American regions, gaining experience in the consumer packaged goods space.
• Managed the $30M relationship with Nielsen’s largest CPG measurement vendor.
• Saved $3M through consolidation, performance monitoring, and productivity improvement for the largest vendor.
• Developed a global outsourcing strategy by building a vendor assessment tool that enabled Nielsen to access the financial health, performance, and sustainability of vendors during the RFP process.
• Worked with Legal Teams during pre-acquisition engagement to build and maintain a performance-focused culture, ensuring collaboration across the organization upon acquisition completion.

Dallas-Fort Worth Metroplex

• Promoted and drove market expansion across the top 25 media markets, building out multiple business intelligence platforms.
• Navigated unionization efforts in multiple markets and built out multiple quality improvement programs. Managed $90M budget.
• Saved $10M after consolidating 26 regional offices down to two regional operations centers.
• Improved internal culture while reducing overhead after building out quality-focused programs.
• Enhanced initial client support after submitting the product to a third party (Media Ratings Council) for evaluation and gaining full accreditation, ensuring clients felt secure moving forward.
• Designed, developed, and deployed two large-scale business intelligence (BI) systems to consolidate disparate data sources into web-based BI tools used by 1,500 people, improving the efficiency and effectiveness of the.

Executive Mba

Bachelor'S Degree, Computer/Information Technology Administration And Management

Activities and Societies: summa cum laude