Jeff Chaney Email & Phone Number

Texas, United States

Plano, Texas, United States

At TCP, my team is responsible for all internal IT operations, spanning networking, servers, desktops, information security, and daily operational activities. Projects have included deploying Portnox network security, Mimecast email security, internally controlled access policy implementation, moving to the cloud from on-premise infrastructure, and BC/DR activities. My role spans various locations in the United States, Serbia, and Pakistan. I strive to operate as a servant leader who promotes my team for their success as well as the success of the organization as a whole.

Irving, Texas, United States

In my current role at Kelly-Moore Paints, Inc., I oversee hardware, software, networks, and servers, ensuring the infrastructure's reliability, security, and efficiency to support business operations. The infrastructure includes Microsoft 365 for the internal client tool suite, Microsoft Azure-based infrastructure of all servers, email management using Proofpoint, and integration to Boomi and Oracle for external sales. I manage a team that includes Tier 2 service delivery employees and Tier 3 support for all IT infrastructure. Projects have included migrating Box-based data to Microsoft SharePoint, implementing Microsoft Teams with migration from Zoom, migrating from VMWare virtual servers to Azure-based virtual machines, and migrating from Cisco ASA to Fortinet firewalls. I have managed multiple team members, developed them within their jobs, and mentored other IT members outside my direct team.

Dallas, Texas, United States

At Gaedeke Group, LLC., my position entails all aspects of Information Technology for the organization. The scope of work covers networking, servers, desktops/laptops, software as a service, and all vendor relationship management activities. The environment covers multiple locations across the United States connected through WAN and SaaS solutions that integrate the various sites. Some significant projects included expense management migration to SAP Concur, consolidation and migration to Microsoft Teams, establishing a multi-tiered cybersecurity environment, establishing Power BI KPI reporting, and migration to the cloud for server infrastructure.

Irving, Texas, United States

At TAMKO Building Products, I am responsible for level 1 and 2 support teams. My teams perform all help desk services from desktop to server, Active Directory account management, Office 365 service management, and all support and triage work for our firm's Software as a Service (SaaS) solution. In my current role, I have also been responsible for a significant site buildout project as the primary project manager that combined multiple local and remote offices into a new 26,000 sq. Ft. facility in Coppell, TX. This project included design recommendations, vendor and contractor management, and IT-related requirements and execution. The buildout project was a million-dollar-plus project with spectacular results on time and below budget.

Irving, Texas, United States

My role at PrimeSource Building Products allowed me to re-center my career on foundational skills and responsibilities. My position reported directly to the Chief Infrastructure Officer for the firm. I had networking, servers, desktop, and laptop responsibilities in my team in this role. My duties at PrimeSource included leading all areas through day-to-day business-as-usual operations and process improvement projects to better our company’s infrastructure. These projects have included network standardization, cyber-security re-architecture, voice-over-IP migration, data center outsourcing/cloud, and migrating domain file shares to cloud-based ones using OneDrive and SharePoint Online. This role has allowed me to take my skillset and exercise my skills to lead the firm in a new direction and move from on-premise to off-premise solutions for data, services, and servers.

Irving, Texas, United States

At Citi, I work in the Pure Product Management team, responsible for leadership in middleware services and systems management tools. This role calls for technical knowledge related to the product and financial expertise for managing the development after the product is in a live production state. I have led the inception of new products for middleware and system management products in the cloud infrastructure space. These inceptions required project management through the processes related to product definition, pricing models, and creation of the new product within standardized tools of the firm. Also, I led marketing initiatives and architectural discussions to ensure we have the proper infrastructure to meet the needs of the customers who will be using the product.

Dallas, Texas, United States

Most of my infrastructure management experience occurred at JP Morgan Chase and Company. In this position, I ran the Global Middleware Tier 2 operations team. This team ran on a support model for global clients with centers of excellence in the Asia Pacific region from Singapore, Europe-Middle East-Africa from Glasgow, and the Western Hemisphere from New Jersey and Texas. These teams are responsible for taking all level one and two support calls for web servers, applications servers, and middleware products for clients around the globe. Our focus centered on improving customer satisfaction, reducing service restoration time in outages, and empowering our clientele with automated processes to enable self-service of items. We also serve as a center for excellence and expertise for said clientele when issues arise that self-service cannot handle. Previously, I managed a globally located engineering team centered on messaging and communication products. This team was responsible for Tier 4 support functionality, leading the strategic products offered to the firm and taking architectural designs through transformation into functional engineered solutions. The focus was centered on service-based solutions including, but not limited to, Software as a Service (SaaS) and Platform as a Service (PaaS) solutions. We were responsible for the technology management within the messaging and communications focus area while managing the offering from proof-of-concept work, strategic engineering builds, evergreen management of the offerings, end-of-life maintenance, and decommissioning of products. Products included IBM MQ and WMB, Microsoft SharePoint Servers, Kofax Software, and managed external vendors providing send/receive services to JPMC as a faxing service for the firm, which allowed the removal of all dedicated faxing infrastructure across the firm.

Irving, Texas, United States

At BroadbandNOW, my duties included primary Windows NT domain administration for the internal environment. The Dallas facility's user base consisted of 180 users, with 35 users nationwide. I was required to re-architect the corporate domain. This included replacing and redeploying existing hardware into a stable and reliable environment. The effort included hardware and software standardization for all servers and desktops. My team deployed a Systems Management Server to allow the distribution of standardized packages to client machines. My duties also included Exchange 5.5 administration. I planned and executed the migration of Microsoft Exchange from a non-reliable server to a new standardized hardware configuration. I was required to architect a secure web presence for corporate partners based on Windows NT running IIS 4. I assisted with the creation of the intranet website used for departmental communications. This website required the deployment of SQL Server 7. My daily activities included user and group administration for the domain and Exchange, DHCP and DNS administration, ensuring services were available to domain users, and assisting developers with server-side issues.

Dallas, Texas, United States

At Northrop Grumman, my duties included Windows NT domain administration in a multi-master environment. The Dallas facility's user base was 3,500 users, with 30,000 users nationwide. The number of Intel-based servers in the Dallas server farm ranged from 65-75 at any time. I designed, implemented, and managed an enterprise intranet web system hosting 35-40 internal websites. I reviewed software-derived and document standards for end-users and content providers. I performed Microsoft SQL v. seven administration for use with the intranet servers across the enterprise. I assisted with trouble issues from a tier 3 escalation for resolution. I was a project member on conversion from Windows 3. x to Windows 95, cc: Mail to Exchange, Novell 3. x to NDS 4.11, and Novell to NT conversions. I worked as the project lead on Y2K activities, consolidation of intranet servers, implementation of CBT web server, standardization of Video Teleconferencing Centers, and a lean event for the Program Development Center. I also designed and implemented the IBM WebSphere system for programmers to use for new internal website designs. I also assisted with setting up and testing Windows 2000 Professional, Office 2000, and Windows 2000 Advanced Server domain controllers.

Executive Certificate (Doctoral Level), Business Administration And Management, General

Activities and Societies: Omega Nu Lambda - Honor Society

Master Of Arts - Ma, Management

Bachelor Of Business Administration - Bba, Business Administration And Management, General