Jeff Crouch Email & Phone Number

Aurora, IL, US

Herndon, VA, US

Herndon, VA, US

Oak Brook, Illinois, US

IDS is a data center technology integrator and cloud services provider backed by an award-winning IT consulting practice. IDS works with a select list of industry leading technology partners to deliver custom IT solutions. Primary areas of focus are storage, data protection, disaster recovery, data analytics, virtualization, mobility, networking, servers.

Santa Clara, California, US

Information Protection Architect for Veritas focusing on the data protection portfolio (NetBackup, Velocity, etc). Assist in architecting business impacting solutions and driving sales as a member of the technical field sales team covering large enterprise accounts. Act as a SME for backup and recovery and a technical trusted advisor to enterprise customers.

San Jose, California, US

• Sales Specialist in the Emerging Solutions team focusing on the NetBackup appliance portfolio. Assist in driving sales providing in depth knowledge of the NetBackup appliance family from both competitive sales and.
• Specialize in driving sales of the NetBackup Appliance family in large enterprise, enterprise, and commercial segments in the Illinois and Wisconsin territories.
• Responsible for defining sales strategy in strategic accounts in coordination with primary Account Managers, Systems Engineers, and Partners.
• Ensure Account Managers and Partners are trained and certified on new product developments alongside key sales plays so they can more effectively position and drive sales of Symantec solutions.
• Help customers see the value of the purpose built NetBackup appliance in comparison to BYO solutions or competitor offerings.
• Produce build of materials which includes defining appliance configurations, working with Account Managers to define appropriate discount levels, and producing quotes.

Chicago, IL, US

• Lead engineer for the enterprise data protection environment handling all facets including technical, team, project, and vendor responsibilities. In charge of the architecture, implementation, and support for data.
• Led team to enhance the backup environment through identifying areas that need improvement from both a technical and process standpoint.
• Developed new architecture moving towards utilizing NBU 5220 appliances and deduplication.
• Administered multiple Symantec NetBackup domains consisting of over 30 media servers, 1000+ unique clients and 500+ TB of protected data in a SSO environment.
• Lead engineer in determining future state of data protection moving into UAL new data center.
• Achieved a consistent backup success rate of over 99% across all managed sites.

Paris, Ile De France, FR

• Acted as a technical lead for the data protection environment responsible for the architecture, implementation, and management across 30+ sites in the United States.Key Contributions:
• Primary administrator of the Chicago backup environment, running Symantec NetBackup Enterprise Server 5.1 on Solaris and HP-UX, consisting of over 450 clients and backing up 225+TB/month.
• Management of 400+ TB of data across the United States hosted on HP EVAs.
• Have achieved a consistent backup success rate of over 95% in all managed sites.
• Developed consistent backup practices with NetBackup Enterprise Server 5.1x across the enterprise enabling easier management and also reducing backup failures.
• Upgraded NetBackup Enterprise Server from 4.5x to 5.1x in the two largest data centers.

The Woodlands, Texas, US

• Administered and monitored over 60 client operations involving multiple servers, storage arrays, and networking devices in a Qwest data center.
• Monitored backups and performed restores using Veritas NetBackup Datacenter 3.x.
• Managed and monitored servers ranging from Windows NT 4.0 to 2003, HP-UX, and Sun Solaris

Dearborn, Michigan, US

• Initial responsibility to provide 2nd level desktop support to all Ford Motor Credit end users. Rapidly advanced through roles requiring increasing responsibility from 2nd level desktop support, platform implementation.
• Provided help desk support for HP-UX, SGI IRIX, and Sun Solaris systems platforms.
• Performed file restores using Veritas NetBackup and Tivoli.
• Created and administered user accounts for all Windows and OS2 Warp users.
• Managed network resources with applied permissions and quarterly shared area audits.
• Installed hardware and software for central office.