Customer Solutions Manager
Current
Feb 2024 - Present
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Jeff D. Email & Phone Number
Customer Solutions Manager
at
PRA Group (Nasdaq: PRAA)
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Solutions Manager
Location
Keller, Texas, United States
Company size
Who is Jeff D.? Overview
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Quick answer
Jeff D. is listed as Customer Solutions Manager at PRA Group (Nasdaq: PRAA), a company with 1608 employees, based in Keller, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jeff D..
Jeff D. previously worked as Bankruptcy Analyst / Case Management at Truist and ML Nonperforming LN Specialist II at Bb&T. Jeff D. holds Computer Science from Metropolitan Community College.
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Email format at PRA Group (Nasdaq: PRAA)
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PRA Group (Nasdaq: PRAA)
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Profile bio
About Jeff D.
As a Bankruptcy Analyst at Truist, I process and maintain a pipeline of assigned accounts that involve loan research, account reconciliation, and funds processing. I have over three years of experience in this role, and I consistently meet the service level agreements and quality expectations of the company and its investors.My core competencies include customer interaction, negotiation, operations management, collections, FCRA, coaching, team building, and property preservation. I have a demonstrated history of working in the financial services industry, where I have successfully overcome obstacles and resolved complex issues. I am also skilled in using Zoom and other communication tools to collaborate with my team and clients. My goal is to provide excellent service and support to the customers and stakeholders of Truist, while adhering to the highest ethical and professional standards.
Current workplace
Jeff D.'s current company
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Pra Group (Nasdaq: Praa)
6 roles
Jeff D. work experience
A career timeline built from the work history available for this profile.
Bankruptcy Analyst / Case Management
Responsible for processing and maintaining a Bankruptcy pipeline assigned accounts which includes research, account reconciliation as well as meeting Service Level Agreements and Quality expectationsEssential Duties and ResponsibilitiesFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which.
May 2020 - Aug 2023
Ml Nonperforming Ln Specialist Ii
Oct 2016 - May 2020
Operations Manager
Key Responsibilities Monitor call performance of team members against standards; receive input from Quality Control and Training Department; coach/mentor team members.Maintain performance records/reports of team. Review reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and.
Mar 2014 - Oct 2016
Business Owner
Knox House Of Sound
May 2005 - Aug 2013
Business Sales Representative
Nov 2004 - Jul 2007
Team & coworkers
Colleagues at PRA Group (Nasdaq: PRAA)
Other employees you can reach at pragroup.com. View company contacts for 1608 employees →
LG
Layla Godfrey
Colleague at Pra Group (Nasdaq: Praa)Chesapeake, Virginia, United States, United States
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ED
Eskil D.
Colleague at Pra Group (Nasdaq: Praa)Oslo, Oslo, Norway, Norway
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JE
Jordan Ettridge
Colleague at Pra Group (Nasdaq: Praa)Greater Brisbane Area, Australia
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RB
Robin Bawcum
Colleague at Pra Group (Nasdaq: Praa)Henderson, Tennessee, United States, United States
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JB
Johanna Bloom
Colleague at Pra Group (Nasdaq: Praa)Hampton Roads, Virginia Metropolitan Area, United States
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RA
Richard Anderson
Colleague at Pra Group (Nasdaq: Praa)Kilmarnock, Scotland, United Kingdom, United Kingdom
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KV
Kensley Van Dyke
Colleague at Pra Group (Nasdaq: Praa)Jackson, Tennessee, United States, United States
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DO
Dawn Owen
Colleague at Pra Group (Nasdaq: Praa)North Highlands, California, United States, United States
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JC
Jamila Carroll
Colleague at Pra Group (Nasdaq: Praa)Houston, Texas, United States, United States
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RC
Rachel Carlile
Colleague at Pra Group (Nasdaq: Praa)Zug, Zug, Switzerland, Switzerland
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Layla Godfrey
Colleague at Pra Group (Nasdaq: Praa)Chesapeake, Virginia, United States, United States
View →
ED
Eskil D.
Colleague at Pra Group (Nasdaq: Praa)Oslo, Oslo, Norway, Norway
View →
JE
Jordan Ettridge
Colleague at Pra Group (Nasdaq: Praa)Greater Brisbane Area, Australia
View →
RB
Robin Bawcum
Colleague at Pra Group (Nasdaq: Praa)Henderson, Tennessee, United States, United States
View →
JB
Johanna Bloom
Colleague at Pra Group (Nasdaq: Praa)Hampton Roads, Virginia Metropolitan Area, United States
View →
RA
Richard Anderson
Colleague at Pra Group (Nasdaq: Praa)Kilmarnock, Scotland, United Kingdom, United Kingdom
View →
KV
Kensley Van Dyke
Colleague at Pra Group (Nasdaq: Praa)Jackson, Tennessee, United States, United States
View →
DO
Dawn Owen
Colleague at Pra Group (Nasdaq: Praa)North Highlands, California, United States, United States
View →
JC
Jamila Carroll
Colleague at Pra Group (Nasdaq: Praa)Houston, Texas, United States, United States
View →
RC
Rachel Carlile
Colleague at Pra Group (Nasdaq: Praa)Zug, Zug, Switzerland, Switzerland
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1 education record
Jeff D. education
FAQ
Frequently asked questions about Jeff D.
Quick answers generated from the profile data available on this page.
What company does Jeff D. work for?
Jeff D. works for PRA Group (Nasdaq: PRAA).
What is Jeff D.'s role at PRA Group (Nasdaq: PRAA)?
Jeff D. is listed as Customer Solutions Manager at PRA Group (Nasdaq: PRAA).
Where is Jeff D. based?
Jeff D. is based in Keller, Texas, United States while working with PRA Group (Nasdaq: PRAA).
What companies has Jeff D. worked for?
Jeff D. has worked for Pra Group (Nasdaq: Praa), Truist, Bb&T, Knox House Of Sound, and Compusa.
Who are Jeff D.'s colleagues at PRA Group (Nasdaq: PRAA)?
Jeff D.'s colleagues at PRA Group (Nasdaq: PRAA) include Layla Godfrey, Eskil D., Jordan Ettridge, Robin Bawcum, and Johanna Bloom.
How can I contact Jeff D.?
You can use AeroLeads to view verified contact signals for Jeff D. at PRA Group (Nasdaq: PRAA), including work email, phone, and LinkedIn data when available.
What schools did Jeff D. attend?
Jeff D. holds Computer Science from Metropolitan Community College.
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