Jeff Engle

Jeff Engle Email and Phone Number

Helping Lead Change & Improvement at Radian @ Radian
philadelphia, pennsylvania, united states
Jeff Engle's Location
Greater Philadelphia, United States
Jeff Engle's Contact Details

Jeff Engle work email

Jeff Engle personal email

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About Jeff Engle

I began my career in the mortgage banking industry in 2003 after graduating from Towson University with a Bachelor’s Degree in Psychology. After just a few months in the industry, I knew I wanted to learn more. I was eager to further my career and provide more value not only to my employer, but also to gain more knowledge about the industry in general and better understand how it operated. I began training with an Underwriting Manager and after just one year, I became a full-time Underwriter. From there, I quickly worked my way up to Underwriting Team Lead for one of the nation’s leading lenders. After some time in the world of mortgage banking, I wanted to expand my background and follow through with a life goal: to be an educator. I went back to school to obtain my Master’s in Elementary Education from Holy Family University in Philadelphia; however, I continued my employment with Radian during this time, keeping one foot in the mortgage banking world. Upon completion of my degree, I realized that I did not want to leave the industry that I had grown to appreciate…but knew I had more to offer the industry. Over the past four years, I have worked hard to learn and understand the world of corporate training. Today, I am the AVP, Mortgage Learning, with Radian and have the ability to work with and train our customers across the country. I love the fact that I can utilize my background in education within the mortgage banking industry by combining my years of work experience with my passion for helping and educating others. I have also gained experience in Marketing, Project Management, Operations Management, and most importantly, Team and Personal Development. Although it took some time to reach my goal, I finally found the right path—one that allows me to connect with and teach people in the industry I have grown up in.

Jeff Engle's Current Company Details
Radian

Radian

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Helping Lead Change & Improvement at Radian
philadelphia, pennsylvania, united states
Website:
radian.biz
Employees:
1266
Jeff Engle Work Experience Details
  • Radian
    Avp - Change Management
    Radian May 2024 - Present
    Still figuring things out...it's all about CHANGE!
  • Radian
    Avp, Learning - Mortgage
    Radian Jul 2022 - Jun 2024
    Greater Philadelphia
    Manage the Radian Learning and National Training team. Participate in Radian Mentor program, Learning Governance Council, and Client Delivery Team.Contribute to and participate in annual compliance audits and Radian's Corporate Responsibility reporting.
  • Radian
    Director Of Learning Services
    Radian Jun 2021 - Jul 2022
    Philadelphia, Pennsylvania, United States
    Virtual Training Operations Director at Radian Group, Inc, working with our customers all over the country through webinars, virtual and on-demand learning, and marketing. Focus on Radian National Training's team development through project management, administration of our learning management system, reporting, analytics, marketing and communications. Also continue to train mortgage underwriting content and basics of the mortgage banking industry through both private and public webinar sessions. With SMEs, build new content including podcasts, on-demand videos, foundational content, webinars and all Radian National Training communications. Work with our Design team to storyboard new content, design visual content, along with email and marketing content. Consult with our Account Managers to schedule and coordinate new trainings. Collectively work on new training and updated existing material based on new trends in the mortgage banking world.Manage the Operations team and coordinate all internal and external scheduling, all Radian National Training reporting, technology maintenance, vendor management and maintenance.
  • Radian
    Virtual Training Operations Manager
    Radian Mar 2018 - Jun 2021
    Philadelphia, Pennsylvania
  • Radian
    Virtual Training Lead
    Radian Oct 2016 - Mar 2018
    Philadelphia
    Virtual Training Lead at Radian Guaranty working with our customers all over the country through webinars. Train mortgage underwriting materials and basics of the mortgage banking industry through both private and public webinar sessions. Consult with our Account Managers to schedule and coordinate new trainings. Collectively work on new training and updated existing material based on new trends in the mortgage banking world. Manage training reporting and statistics. Work directly with Marketing and Instructional Designer to build new content and publish to our customers.
  • Radian
    Agile User Acceptance Testing Analyst
    Radian Jun 2014 - Oct 2016
    Greater Philadelphia Area
    User Acceptance Testing Analyst for Radian's Modernization Project. • Worked and tested in both the Waterfall and Agile Methodologies• Primary tester and Use Case writer for the PolicyCenter/PAS underwriting system • Partner closely with Business Analysts to process newly written Features and User Stories during Sprint work• Led testing sessions with groups ranging from five to 15 testers and business users• Facilitated training sessions with executives, system users and testers in new PolicyCenter system • Led demonstration sessions with the Customer Care, Customer Help, Risk Management, and Pricing departments• Developed underwriting training examples for Agile underwriting team and teamed directly with Radian’s training department to help develop the Underwriting Training Manual
  • Radian
    Senior Mortgage Fraud Investigator
    Radian Aug 2009 - Jun 2014
    Greater Philadelphia Area
    • Worked in the Special Investigations Department, Triage Investigations, and in the Dispute Resolutions Department• Reviewed other investigators’ files in a supervisory role to ensure quality of work is at a high level • Audited files to determine quality of underwriting as performed by the lender • Contributed to escalation calls with senior management • Helped create Job Aides and led training sessions to assist with daily workflow
  • Ing Direct
    Team Lead Underwriter
    Ing Direct Jul 2007 - Jul 2009
    Wilmington, De
    • Oversaw team of four underwriters and contributed directly to upper management • Trained new associates in all underwriting procedures • Provided input to help determine lending authority increases as well as overall progress of each individual • Monitored the team’s daily workload to ensure all work was done in a timely manner • Communicated with mortgage brokers nationwide in order to efficiently manage each file and ensure that the customer’s expectations were met and quality customer service was provided
  • Option One Mortgage
    Underwriter Iii
    Option One Mortgage Jun 2003 - Jul 2007
    Trevose, Pa
    • Reviewed and approved preliminary mortgage applications • Communicated with both external and internal sales teams to ensure that customer’s needs were met and exceeded • Contributed to “Synergy Committee”, which was formed to create a more positive and smoothly flowing work atmosphere within branch • Led training sessions for team members regarding guidelines and operating systems • Acted as a catalyst in developing company’s automated underwriting system and trained other associates to utilize the technology

Jeff Engle Skills

Banking Risk Management Business Analysis Credit Loans Retail Banking Portfolio Management Process Improvement Mortgage Lending Credit Risk Underwriting Residential Mortgages Employee Training Leadership Agile Testing Agile Methodologies Training And Development Management

Jeff Engle Education Details

Frequently Asked Questions about Jeff Engle

What company does Jeff Engle work for?

Jeff Engle works for Radian

What is Jeff Engle's role at the current company?

Jeff Engle's current role is Helping Lead Change & Improvement at Radian.

What is Jeff Engle's email address?

Jeff Engle's email address is en****@****ail.com

What is Jeff Engle's direct phone number?

Jeff Engle's direct phone number is +121523*****

What schools did Jeff Engle attend?

Jeff Engle attended Towson University, Holy Family University.

What skills is Jeff Engle known for?

Jeff Engle has skills like Banking, Risk Management, Business Analysis, Credit, Loans, Retail Banking, Portfolio Management, Process Improvement, Mortgage Lending, Credit Risk, Underwriting, Residential Mortgages.

Who are Jeff Engle's colleagues?

Jeff Engle's colleagues are Beth Hartman, Kevin Underwood, Shari Spiess, Sylvia Hazel, Yolanda Vasquez, Michael Feltman, Todd Wawrzycki.

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