Ralhan Patel Email & Phone Number

Florida, United States

Philadelphia, Pa

• Build and update custom objects, custom fields, custom views, page layouts, and lightning record pages.• Set up, and manage HubSpot / ZoomInfo Integration to feed and update ZoomInfo Enrich data to Salesforce via HubSpot.• Design and build flows to automate sales processes for increased efficiency and data accuracy.• Utilize Microsoft excel to analyze and validate large datasets prior to uploads using Data Loader.• Provide support in areas such as user management, data management, reporting, and dashboard creation for various end users, and stakeholders.• Elicit business needs and use cases from stakeholders to plan improvements.• Experience working within various teams such as Sales Operations, and Marketing Operations.• Manage Salesforce users, profiles, permission sets, roles, sharing rules, and security settings.• Identify areas of improvement within Salesforce to ensure the data integrity of Salesforce Org.• Manage a case log for ad-hoc Salesforce requests ranging from merging contacts to updating access.• Create Salesforce training materials, and other documentation for internal processes.• Help with User Acceptance Testing for new functionalities for sales teams.

University City

• Developing a sales outreach strategy to gain exposure to clients in various market segments.• Discovering business opportunities with existing corporate clients, and ensuring they are retained and satisfied.• Attracting new group business clients by actively seeking prospects, and selling. • Qualifying any group leads from call ins, CVent, Sourceyourmeeting.com, etc...• Seeking out new clients by making phone calls, visiting locations and venues, and attending trade shows.• Servicing groups that have confirmed room blocks by conducting resume meetings to ensure contracts are executed accurately.

Greater Philadelphia Area

• Created business relationships with corporate travel managers.• Assisted in Market Penetration and in uncovering new business opportunities for AKA.• Served as the point of contact for all business travel needs.• Generated month end reports to analyze room night production from corporate accounts.• Performed site tours and follow up with leads to close prospective business.• Utilized Lanyon during RFP season to assist revenue and executive management in bidding for appropriate business travel accounts.

Greater Philadelphia Area

• Part of the opening / pre-opening team of The Logan Hotel.• Supervised the operations of the front desk to ensure an optimal level of service and hospitality was provided to guests.• Focused on building long term relationships with corporate clients to ensure satisfaction.• Maintained high level confidentiality for VVIP client interactions.• Recruited, Interviewed, and oversaw a team of 20 front office employees.• Processed the monthly upsell incentive program for proper payout to employees. • Worked in cohesion with Sales & Conference Services to ensure that group events and reservations were accurately processed.

Education record

Associate'S Degree, Computer And Information Systems Security/Information Assurance