Ralhan Patel Email & Phone Number

Florida, United States

Philadelphia, PA

• Build and update custom objects, custom fields, custom views, page layouts, and lightning record pages.
• Set up, and manage HubSpot / ZoomInfo Integration to feed and update ZoomInfo Enrich data to Salesforce via HubSpot.
• Design and build flows to automate sales processes for increased efficiency and data accuracy.
• Utilize Microsoft excel to analyze and validate large datasets prior to uploads using Data Loader.
• Provide support in areas such as user management, data management, reporting, and dashboard creation for various end users, and stakeholders.
• Elicit business needs and use cases from stakeholders to plan improvements.

University City

• Developing a sales outreach strategy to gain exposure to clients in various market segments.
• Discovering business opportunities with existing corporate clients, and ensuring they are retained and satisfied.
• Attracting new group business clients by actively seeking prospects, and selling.
• Qualifying any group leads from call ins, CVent, Sourceyourmeeting.com, etc...
• Seeking out new clients by making phone calls, visiting locations and venues, and attending trade shows.
• Servicing groups that have confirmed room blocks by conducting resume meetings to ensure contracts are executed accurately.

Greater Philadelphia Area

• Created business relationships with corporate travel managers.
• Assisted in Market Penetration and in uncovering new business opportunities for AKA.
• Served as the point of contact for all business travel needs.
• Generated month end reports to analyze room night production from corporate accounts.
• Performed site tours and follow up with leads to close prospective business.
• Utilized Lanyon during RFP season to assist revenue and executive management in bidding for appropriate business travel accounts.

Greater Philadelphia Area

• Part of the opening / pre-opening team of The Logan Hotel.
• Supervised the operations of the front desk to ensure an optimal level of service and hospitality was provided to guests.
• Focused on building long term relationships with corporate clients to ensure satisfaction.
• Maintained high level confidentiality for VVIP client interactions.
• Recruited, Interviewed, and oversaw a team of 20 front office employees.
• Processed the monthly upsell incentive program for proper payout to employees.

Education record

Associate'S Degree, Computer And Information Systems Security/Information Assurance