Jeff Eveland Email & Phone Number
Who is Jeff Eveland? Overview
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Jeff Eveland is listed as Vice President of Services at DataBankIMX at DataBank IMX, a company with 359 employees, based in Ames, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Jeff Eveland.
Jeff Eveland previously worked as Vice President of Services at Databank Imx and Senior Director of Professional Services - Support at Databank Imx. Jeff Eveland holds Business Administration from University Of Nebraska-Lincoln.
Email format at DataBank IMX
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About Jeff Eveland
I'm the Vice President of Services here at DataBankIMX. I lead a team of Install, Support, Development, and Cloud engineers where we work closely with you to understand your goals, then determine the steps that will drive you forward. With the expertise the team has, we're able to analyze problems and design solutions to fit the way our customers work saving them time and money.Since I've been fortunate enough to be in the ECM world since 2004, I've learned how scanning, repository, and workflow products can work together helping customers create a more efficient business process and make it work seamlessly. I've worked in some sort of customer service role for most of my life which has helped me bridge technical ideas and translate them so all audiences can understand.
Jeff Eveland's current company
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Jeff Eveland work experience
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Senior Director Of Professional Services - Support
Current
Professional Services Director
Current
Team Lead
Current* Leads a team of 5 professionals installing and customizing EDMS for customers* Mentoring new employees to help ramp them up to become utilized and billable* Performs analysis and requirements gathering with clients* Installs and supports content management systems including OnBase, Readsoft, and Digitech PVC & PVE
National Support Team Lead
Current- Facilitate customer resolution for escalated calls and engage the necessary technical support
- Improve productivity by highlighting deficiencies and recommending change in tools, training, processes, reporting, and employee engagement
- Motivate a team of Technical Support Consultants through performance coaching
- Work with other managers to ensure operational consistency
Senior Solutions Engineer
* Performs analysis and requirements gathering with clients* Helps facilitate difficult projects by being objective and organized* Installs and supports content management systems including OnBase, Readsoft, Digitech PVC & PVE, and IBM DataCap
System Engineer
* Performs analysis and requirements gathering with clients* Install and configure OnBase systems for customers* Design custom configurations for customers who are looking for a EDMS solution
Senior Solutions Analyst
* Performs analysis and requirements gathering with clients* Installs content management systems* Implements out of the box and customized solutions for ECM* Performs other technical activities such as hardware installation, database installation, network/database troubleshooting, and training
Software Servies Specialist
- Coached team members on communication and problem solving skills
- Led datacenter for Director software support for over 150 external clients
- Conducted on-site product training for bank customers
- Collaborated on high profile projects with key large accounts
Senior Software Services Analyst
- Provided technical support on software in a helpdesk environment
- Relocated to Sioux Falls to assist in setting up a remote office and trained over 10 employees on a new Director product
- Worked as a liaison between the Lincoln and Sioux Falls offices
- Received and solved elevated issues from analyst level employees
- Resolved problems with upset customers in calm, productive manner
- Responsible for learning new products and educating other employees on implementation and support for software products
Software Services Analyst
- Worked in a call center environment to solve customer problems
- Converted and installed financial files to the Fiserv system
- Developed in-house automation efficiencies for customers
Colleagues at DataBank IMX
Other employees you can reach at databankimx.com. View company contacts for 359 employees →
Stephen Brooks
Colleague at Databank Imx
Forest, Virginia, United States, United States
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KD
Kendra Deutsch
Colleague at Databank Imx
Sioux Falls, South Dakota, United States, United States
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PW
Paul Wyatt
Colleague at Databank Imx
Marshfield, Massachusetts, United States, United States
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CP
Cristy Pitts
Colleague at Databank Imx
United States, United States
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HM
Hannah Mullally
Colleague at Databank Imx
Lincoln, Nebraska, United States, United States
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DP
Donald Powell
Colleague at Databank Imx
Lincoln, Nebraska, United States, United States
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MT
Michael Terryberry
Colleague at Databank Imx
Lincoln, Nebraska Metropolitan Area, United States
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LL
Laura Lawson
Colleague at Databank Imx
Portage, Indiana, United States, United States
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KM
Keith Moses
Colleague at Databank Imx
Churchville, New York, United States, United States
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NR
Nick Rodstrom
Colleague at Databank Imx
Furlong, Pennsylvania, United States, United States
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Jeff Eveland education
Business Administration
Associate Of Arts, Computer Networking Systems
Frequently asked questions about Jeff Eveland
Quick answers generated from the profile data available on this page.
What company does Jeff Eveland work for?
Jeff Eveland works for DataBank IMX.
What is Jeff Eveland's role at DataBank IMX?
Jeff Eveland is listed as Vice President of Services at DataBankIMX at DataBank IMX.
Where is Jeff Eveland based?
Jeff Eveland is based in Ames, Nebraska, United States while working with DataBank IMX.
What companies has Jeff Eveland worked for?
Jeff Eveland has worked for Databank Imx, Imagesoft, Inc., Edocument Resources, and Fiserv.
Who are Jeff Eveland's colleagues at DataBank IMX?
Jeff Eveland's colleagues at DataBank IMX include Stephen Brooks, Kendra Deutsch, Paul Wyatt, Cristy Pitts, and Hannah Mullally.
How can I contact Jeff Eveland?
You can use AeroLeads to view verified contact signals for Jeff Eveland at DataBank IMX, including work email, phone, and LinkedIn data when available.
What schools did Jeff Eveland attend?
Jeff Eveland holds Business Administration from University Of Nebraska-Lincoln.
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