Jeff Hansen

Jeff Hansen Email and Phone Number

Sr Director and SVP - Head of Risk Transformation @ First Citizens Bank
Boston, MA, US
Jeff Hansen's Location
Greater Boston, United States
Jeff Hansen's Contact Details
About Jeff Hansen

Accomplished professional with a proven ability to design, build, implement and refine key components of new business models.Six Sigma, Green Belt Certified.Specialties: --Process Design and Implementation--Relationship Management--Analytical and Technical Skills--Business Continuity--Deposit and Credit Product Fulfillment--Consumer Directed Health Care--New Business Development

Jeff Hansen's Current Company Details
First Citizens Bank

First Citizens Bank

View
Sr Director and SVP - Head of Risk Transformation
Boston, MA, US
Website:
firstcitizens.com
Employees:
17773
Jeff Hansen Work Experience Details
  • First Citizens Bank
    Sr Director And Svp - Head Of Risk Transformation
    First Citizens Bank
    Boston, Ma, Us
    View
  • First Citizens Bank
    Sr Director/Svp - Head Of Risk Transformation
    First Citizens Bank Feb 2024 - Present
    View
  • Citizens
    Svp - Head Of Regulatory Oversight And Remediation
    Citizens Oct 2022 - Feb 2024
    Boston, Massachusetts, United States
    View
  • Citizens Bank
    Director - Risk Framework And Methodology
    Citizens Bank Aug 2020 - Nov 2022
    Boston, Massachusetts, United States
    View
  • Citizens Bank
    Manager - Risk Framework & Methodology
    Citizens Bank Dec 2019 - Aug 2020
    Boston, Massachusetts
    View
  • Eastern Bank
    Senior Risk Manager
    Eastern Bank Mar 2016 - Nov 2019
    Lynn, Massachusetts
    View
  • Bank Of America
    Senior Vice President - Business Continuity Manager
    Bank Of America Mar 2014 - Mar 2016
    Manage team of business continuity professionals responsible for the resiliency and recovery of internal technology and operations.
    View
  • Bank Of America
    Senior Vice President - Business Continuity Consultant
    Bank Of America Sep 2012 - Feb 2013
    Manage business continuity relationship with Infrastructure, Info Security and Enterprise CIO organizations.
    View
  • Bank Of America
    Senior Vice President - Senior Change Manager
    Bank Of America Jan 2011 - Aug 2012
    Boston, Ma
    Managing a company-wide OCC-mandated Matter Requiring Attention, in support of the Global Business Continuity and Recovery organization. Focus of MRA is the most critical applications within the company and addressing appropriate standards, architecture, application mapping and supporting documentation.
    View
  • Bank Of America
    Senior Vice President, Senior Change Manager
    Bank Of America Feb 2009 - Mar 2011
    Project manager supporting the integration of Merrill Lynch into Bank of America. Managing two projects supporting the new brand identity of the combined wealth management organization.
    View
  • Bank Of America
    Vice President, Process Design Manager
    Bank Of America Apr 2008 - Jan 2009
    --Responsible for the design, implementation and management of all aspects of banking and credit service and fulfillment processes for a start-up initiative within Bank of America. Accomplishments include:--Developed banking and credit fulfillment processes utilized by 280+ sales associates--Served as relationship manager for fulfillment partners from multiple lines of business--Negotiated key Service Level Agreements with fulfillment partners--Introduced multiple “Associate Experience” improvements, including:Credit Status ReportDedicated “Service and Fulfillment” Intranet Page Multiple process training documents--Collaborated with Change Management to ensure timely completion of all key deliverables--Managed the development of business sales forecasting process
    View
  • Bank Of America
    Vice President - Sales Support / Channel Development Manager
    Bank Of America Mar 2006 - Mar 2008
    Responsible for the development, implementation and ongoing management of the sales support, operations and engineering functions for a startup initiative. Accomplishments include:--Designed, implemented and managed all sales support functions, including Request for Proposal (RFP) completion, sales reporting, lead engagement and product demonstrations--Authored and implemented database of over 500 standard RFP responses--Developed a robust sales support strategy, balancing a strong level of support for the sales team (11 producers) with appropriate product/legal/risk considerations--Served as relationship manager for three corporate clients and multiple external vendors--Designed and implemented sales incentive process and data sheet--Performed as product subject matter expert during sales presentations
    View
  • Buck Consultants
    Implementation Manager
    Buck Consultants Jan 2004 - Mar 2006
    Managed the full technical and administrative implementation of Health Savings Accounts (HSA) programs for the pioneer of HSA administration.--Provided implementation management for nine HSA clients--Served as technical and program subject matter expert for clients and internal colleagues--Developed and implemented system enhancements to accomplish client-specific requirements--Provided sales support through RFP responses and product expertise at sales meetings--Served as ongoing account manager for six HSA clients
    View
  • Mellon Hr Solutions
    Senior Technology Analyst
    Mellon Hr Solutions Jul 2000 - Dec 2004
    Served as systems and technology manager for several major health and welfare outsourcing clients. Accomplishments include:--Responsible for developing and troubleshooting health and insurance eligibility systems--Translated client work requests into technical specifications--Traveled to India to conduct a ten-week conversion program of 50+ functions to offshore team--Consulted on cross-client projects to standardize and streamline multiple functions, including payroll processing, plan eligibility calculations and Medicare/Medicaid enrollment
    View

Jeff Hansen Skills

Strategy Program Management Risk Management Vendor Management Banking Change Management Project Management Financial Services Business Analysis Business Process Improvement Portfolio Management Outsourcing Strategic Planning Relationship Management Performance Management Financial Analysis Customer Relations Credit Six Sigma Cross Functional Team Leadership

Jeff Hansen Education Details

Frequently Asked Questions about Jeff Hansen

What company does Jeff Hansen work for?

Jeff Hansen works for First Citizens Bank

What is Jeff Hansen's role at the current company?

Jeff Hansen's current role is Sr Director and SVP - Head of Risk Transformation.

What is Jeff Hansen's email address?

Jeff Hansen's email address is j.****@****ank.com

What is Jeff Hansen's direct phone number?

Jeff Hansen's direct phone number is +161789*****

What schools did Jeff Hansen attend?

Jeff Hansen attended Aba Stonier Graduate School Of Banking, Providence College, Richmond, The American International University In London.

What are some of Jeff Hansen's interests?

Jeff Hansen has interest in Children.

What skills is Jeff Hansen known for?

Jeff Hansen has skills like Strategy, Program Management, Risk Management, Vendor Management, Banking, Change Management, Project Management, Financial Services, Business Analysis, Business Process Improvement, Portfolio Management, Outsourcing.

Who are Jeff Hansen's colleagues?

Jeff Hansen's colleagues are Anastasia Sholes, Frank Arbato, Ann Dye, Sheldon Pinto, Jeff Cobb, Sierra Stadalsky, Justin Varga.

Not the Jeff Hansen you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.