Jeff Harrison Email & Phone Number

Phoenix, Arizona, United States

• Demonstrate leadership and vision for a team of Instructional Designers
• Train team on departmental role functions
• Develop skillsets by providing software tools to the team
• Promote open communication through one-on-one and team meetings
• Mentor others on LMS Administrator duties
• Conduct mid-year and annual performance reviews

Phoenix, Arizona Area

• LMS Administrator job duties:
• Knowledge expert for all aspects of the learning management system (LMS)
• Upload courses, assessments, tutorial videos, misc. learning content
• Run reports for analytics including course completions, learner transcripts, assessment scores
• Research and diagnose user access and system issues
• Create and assign user groups, roles, and departments

Phoenix, Arizona Area

Phoenix, AZ

• Utilized Cornerstone On-Demand Learning Management System to create new user accounts, upload course content, add course content to user transcripts, and generate usage reports
• Responsible for running monthly status reports and resolving customer LMS-related issues

Mesa, AZ

• Collaborated with SMEs to create training documentation for sapphire manufacturing processes
• Wrote learning content for technical and non-technical audiences, including procedure manuals, outlines, instructor-led materials and templates

Phoenix, AZ

• Built e-learning courses, including all multi-media, using Articulate Storyline, Adobe Captivate, and Camtasia Studio
• Collaborated with SMEs and Training staff to assist in the design of e-learning courses
• Utilized Cornerstone On-Demand LMS to publish courses, edit courses in the catalog, and upload Kirkpatrick Level 2 evaluations

Phoenix, Arizona

• Utilized Camtasia Studio to create online training for Birth/Death Certificate computer- based registry system
• Uploaded course content to learning management system and assigned to learners

Phoenix, AZ

• Conducted software application training for over 2,000 end users including court personnel, attorneys, paralegals and law firm staff
• Created tutorial videos using Camtasia and software simulations using Adobe Captivate and Articulate Storyline

Phoenix, AZ

• Responsible for training and employee development for 1,200 department employees
• Wrote, edited, and facilitated courses on Customer Service, Diversity, and HR policies
• Conducted leadership development training for Managers and Supervisors
• Administered and scheduled New Employee Orientation for all department new hires

Phoenix, AZ

• Conducted training for over 500 new CASA (Court Appointed Special Advocate) volunteers
• Administered and coordinated new CASA orientation training each month
• Planned, coordinated and implemented three statewide regional conferences

Phoenix, AZ

• Worked for the Regional Behavior Health Authority (RBHA) to assist Seriously Mentally Ill (SMI) clients with finding meaningful community activities. Assisted clients with finding vocational and educational.

Tempe, AZ

• Administered and scheduled New Employee Orientation for over 1,000 new hires in one year
• Instructed technical and computer application classes for manufacturing employees
• Specialized in presenting technical material to non-technical audiences
• Managed a full-scale video production project to convert an instructor-led course to video