Jeff Harrison Email & Phone Number

Phoenix, Arizona, United States

• Demonstrate leadership and vision for a team of Instructional Designers• Train team on departmental role functions• Develop skillsets by providing software tools to the team• Promote open communication through one-on-one and team meetings• Mentor others on LMS Administrator duties• Conduct mid-year and annual performance reviews

Phoenix, Arizona Area

LMS Administrator job duties: • Knowledge expert for all aspects of the learning management system (LMS) • Upload courses, assessments, tutorial videos, misc. learning content• Run reports for analytics including course completions, learner transcripts, assessment scores• Research and diagnose user access and system issues• Create and assign user groups, roles, and departments • Experience with the following learning management systems: Cornerstone, Taleo, Torch, Absorb Instructional Designer job duties: • Create e-learning courses and tutorial videos using Articulate Storyline and Camtasia• Upload training content to the learning management system (LMS) for review• Utilize ADDIE model for the development of training materials and e-learning courses • Involve the customer in the development of requested training materials by using effective listening and communication skills

Phoenix, Arizona Area

Phoenix, Az

• Utilized Cornerstone On-Demand Learning Management System to create new user accounts, upload course content, add course content to user transcripts, and generate usage reports • Responsible for running monthly status reports and resolving customer LMS-related issues

Mesa, Az

• Collaborated with SMEs to create training documentation for sapphire manufacturing processes • Wrote learning content for technical and non-technical audiences, including procedure manuals, outlines, instructor-led materials and templates

Phoenix, Az

• Built e-learning courses, including all multi-media, using Articulate Storyline, Adobe Captivate, and Camtasia Studio • Collaborated with SMEs and Training staff to assist in the design of e-learning courses • Utilized Cornerstone On-Demand LMS to publish courses, edit courses in the catalog, and upload Kirkpatrick Level 2 evaluations

Phoenix, Arizona

• Utilized Camtasia Studio to create online training for Birth/Death Certificate computer- based registry system • Uploaded course content to learning management system and assigned to learners

Phoenix, Az

• Conducted software application training for over 2,000 end users including court personnel, attorneys, paralegals and law firm staff • Created tutorial videos using Camtasia and software simulations using Adobe Captivate and Articulate Storyline

Phoenix, Az

• Responsible for training and employee development for 1,200 department employees• Wrote, edited, and facilitated courses on Customer Service, Diversity, and HR policies• Conducted leadership development training for Managers and Supervisors• Administered and scheduled New Employee Orientation for all department new hires

Phoenix, Az

• Conducted training for over 500 new CASA (Court Appointed Special Advocate) volunteers • Administered and coordinated new CASA orientation training each month• Planned, coordinated and implemented three statewide regional conferences

Phoenix, Az

• Worked for the Regional Behavior Health Authority (RBHA) to assist Seriously Mentally Ill (SMI) clients with finding meaningful community activities. Assisted clients with finding vocational and educational opportunities.

Tempe, Az

• Administered and scheduled New Employee Orientation for over 1,000 new hires in one year• Instructed technical and computer application classes for manufacturing employees• Specialized in presenting technical material to non-technical audiences • Managed a full-scale video production project to convert an instructor-led course to video